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Caudilledit1
Caudilledit1
Participant
November 17, 2017
Question

Problems sharing? 11/17/17

  • November 17, 2017
  • 2 replies
  • 684 views

Anyone else having problems sharing Team Projects or Invites?

No one on our team can share without timing out this morning.

10:26 PST

Maybe Amazon server issue again...???

    This topic has been closed for replies.

    2 replies

    PeterELee
    Adobe Employee
    PeterELee
    Adobe Employee
    November 17, 2017

    A service outage is affecting several Adobe services, including Team Projects. Unfortunately, I don't have any insight into exactly what the issue is, or how long it will take to resolve. I know that teams started working to restore service as soon as the problem was detected.

    You can check on the status of Adobe's services at Adobe System Status. Team Projects is listed under "Assets & Collaboration" under the Creative Cloud heading, and you can subscribe to get updates when the status changes.

    You can continue to edit Team Projects while the outage is happening, and your changes will be saved to your local workstation. The collaboration features will be offline until the outage is resolved, however.

    M
    Moc
    Participant
    November 20, 2017

    I haven't autosave on my Team Project from November 16th, for me it's a big problem because I lost all my work from those data.

    P
    Adobe Employee
    Paul Young
    Adobe Employee
    November 20, 2017

    Please can you explain what you mean? We automatically do auto-saves for you so you don't have to do anything.

    What data have you lost?


    Paul

    C
    CafeteriaCarlos
    Participant
    November 17, 2017

    Same. This is our first week using it so we have no experience on how the last outage went. Anybody from Adobe want to tell us what to expect?

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