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Participant
February 10, 2024
Question

Synchronize

  • February 10, 2024
  • 2 replies
  • 584 views

Hello! I'm new here, but I've been using Adobe for a really long time. First of all, sorry for my broken English 😕😕

Recently, my friend and I decided to connect using a team project and together we would synchronize one project where we would edit. However, when he publishes something, I do not receive any notification about it, nor am I able to click the update button, as if it were him alone, only when I add something, publish it, and only then, we sync together. Together we have the same version of Windows and Adobe Premiere Pro (24.1). It is worth noting that he receives notifications and has the option of updating, as if he were constantly synchronized, but I am not.

We don't know what could be causing this, please help me quickly.

Igor.

This topic has been closed for replies.

2 replies

Udo Pawlik
Community Manager
Community Manager
February 12, 2024

Hi @Bakuś 
Sorry for your troubles - You seem to have ran into a rare issue that is plaguing some Team Projects users.  This issue may be out of our control and is probably due to a misbehaving 'Microsoft Windows notification service'.  
A machine restart may resolve the issue (at least temporarily) - Let me know if the issue persists after you restarted the computer.

Best, 
Udo

Udo Pawlik | Sr Software Product Quality Specialist | Adobe | upawlik@adobe.com

BakuśAuthor
Participant
February 13, 2024

I restarted the computer more than once, and it's still the same, only after clicking publish, Premiere Pro starts synchronizing with the second computer, and something happens.

Ann Bens
Community Expert
Community Expert
February 10, 2024

Moved to TP forum