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Players1nd2
Participant
May 17, 2020
Answered

Team Project incorrect format from windows to Mac?

  • May 17, 2020
  • 4 replies
  • 1726 views

I am editing about 15-30 different clips into one video between me and one other....

He uses windows and has the original clips in hard drives connected to his usb ( We also synced the clips to the cloud )

I am on mac using cloud sync team projects to pick up where one another left off...... although he can edit and save the project just fine

I on the other hand can't import any of it ( or i can, but it has a "Media Offline" error ). I looked up a bunch of videos and guides on how to fix that which i think i know how. The files are in the incorrect format for me... idk if its just bc i am using mac? or if its because he has the hard drives.

I thought maybe if we synced to the cloud and saved them we could both use the clips and open/edit the project no issues without the hard drives ( after the clips have been imported to the cloud )

 

Also we are both using the same account, just different computers.

 Please let me know how to fix this! ❤️

This topic has been closed for replies.
Correct answer Kevin J. Monahan Jr.

Hi All,

Currently, you do not need Teams Licensing. 

 

Thanks,
Kevin

4 replies

K
Katie Houghton
Inspiring
May 18, 2020

Like everyone said... you need Teams: https://www.adobe.com/creativecloud/business/teams/plans.html

 

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community ManagerCorrect answer
Community Manager
May 19, 2020

Hi All,

Currently, you do not need Teams Licensing. 

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    U
    Adobe Employee
    Udo_Pawlik
    Adobe Employee
    May 18, 2020

    As John already mentioned the root of the problem is "same account, just different computers".
    In order to collaborate in Team Projects all users must have a their own license. It used to be the case that only Team and Enterprise licenses had access to Team Projects, but Adobe made Team Projects also available to individual license holder until August 17th.
    https://theblog.adobe.com/adobe-offers-team-projects-to-premiere-pro-and-after-effects-users-with-a-creative-cloud-individual-license/ 

    Regards,
    Udo

      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      May 18, 2020

      >both using the same account, just different computers

       

      That is not legal... one account may not be shared, and your title of "Team Project" would seem to be incorrect, since a Team Account is not the same as a regular account

       

      You do, of course, need to edit using files on your local hard drive

      P
      Players1nd2Author
      Participant
      May 19, 2020

      That makes a lot more sense looking at it from a legal standpoint.

      We are very new to this and are more interested in learning ourselves how to edit and get more familiar with editing software... just so happen to have ran into a few blocks in the road, Appriciate you and all of the others who replied so quickly 

       

       

       

       

             - Peace and love 🙂

       

      Mike Dziennik
      Community Expert
      Mike DziennikCommunity Expert
      Community Expert
      May 18, 2020

      Where have you synced the media to? Have you downloaded/synced the media from the cloud location your friend uploaded to?

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