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Participant
June 14, 2023
Question

Team Project Media keeps going offline

  • June 14, 2023
  • 1 reply
  • 716 views

Hello, 

 

I am currently working on a team project, and whenever I attach the proxies, I will be able to edit and do my work for around 15-20 mintutes and the media goes offline. This means I have been constantly reattaching the proxies again and again in order to do work for my team project and I'm not sure why it keeps doing that. I have other footage I attached the proxies to and it the media seems to stay online. Any help would be greatly appreciated. 

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1 reply

Kevin J. Monahan Jr.
Community Manager
Community Manager
June 14, 2023

Hi @kevin.n.2,

I read your message. Sounds like your media is going offline for some reason. Where is the media stored? Is it local? Internally, externally, in the cloud, or on a server? Very unusual problem. More info can help. Let us know.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
kevin.n.2Author
Participant
June 14, 2023

The media is stored on the cloud (DropBox).

Kevin J. Monahan Jr.
Community Manager
Community Manager
June 14, 2023

Hey Kevin,

Try a test with the media stored locally and not touched by any remote folders. For a stable workflow, the latter is not recommended by most editors.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio