Team project not appearing after subscription change

Question

Hello, I am a student working on a short film with the director on team projects, and had to switch from the payment my school provides during the academic year to my own in order to finish a few projects in the summer. But after logging in to the same account after updating my payment info, I cannot see my team project. What should I do?

Udo_Pawlik · Answer

Hi @Nico37761627cguj,When you log out of Creative Cloud and then back in do you see an option to select between 2 or more profiles (see image)?if so, can you log in under either account and see if you have access to the Team Project in Premiere Pro?Alternatively, can the Team Project owner re-invite you to the project? Regards,Udo

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded