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Participant
March 17, 2025
Question

Team Projects - Can't Add Collaborators and Project Has Disappeared

  • March 17, 2025
  • 1 reply
  • 161 views

I created a Team Project, but when I tried to add people I got an error  stating "People Graph service is currently unavailable. Please close the Edit Collaborators dialog and try again later." I ignored that and went on to set up the team project, thinking that I could add people later. But then, when I tried to add people in the Team Projects settings, I got a notice saying "Collaboration features are currently not available because you are disconnected from Team Projects." I exited the project to see if it would resolve itself upon restart, but when I next opened Premiere, the Team Project I had just created doesn't show up in my recent files! Does anyone know what's going on?

    1 reply

    Adobe Employee
    March 18, 2025

    This can be due to several reasons like a hung process a temporary server outage. Does the issue persist after re-booting your computer?