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Patrick-Keegan
Participant
June 18, 2025
Answered

Team Projects Disconnnected

  • June 18, 2025
  • 1 reply
  • 250 views

Hello - Is there an issue with Adobe's Cloud servers today? My editor and I have been collaborating on a Team Project for weeks, and suddenly this morning when I open Premiere it tells me I am Disconnected - 

 

I have logged in and out of Premiere, out of CC app, I have rebooted, installed and uninstalled applications - all the usual troubleshooting tricks. I can no longer access or create Team Projects on my personal computer, and I cannot create or access them on any other system in the building.

 

I can login to CC with no problems, I have no other issues with Adobe's suite, I can install apps, I can install updates for applications I don't use ... but Team Projects will not "switch on" so to speak


Currently using v24.6.5 on MacOS 15.5

I tried 25.3 too, no dice.

Screengrabs attached below. 

  

Correct answer Patrick-Keegan

I was able to connect this morning, and have had no problems today.
I saw a few similar messages on the boards, so it looks like I was not the only person having problems yesterday (06/18/25).

1 reply

U
Adobe Employee
Udo_Pawlik
Adobe Employee
June 19, 2025

Hi @Patrick-Keegan,
Sorry for your troubles, is this issue still occuring?

P
Patrick-KeeganAuthorCorrect answer
Participant
June 19, 2025

I was able to connect this morning, and have had no problems today.
I saw a few similar messages on the boards, so it looks like I was not the only person having problems yesterday (06/18/25).

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