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BillyBlinkWW
Inspiring
December 6, 2016
Question

Team Projects won't save or Save As

  • December 6, 2016
  • 1 reply
  • 934 views

I have a project in Premiere Team Projects.

It has apparently stopped autosaving and will not save. On the bottom left hand corner I've noticed that it is alternating like crazy between the green check mark and what looks like the cloud autosave icon. However, I know this project itself is not saving.

This bottom left icon is the alternating between this icon and the green checkmark.

I'm working on a Mac right now.

[Moved from regular Premiere Pro to the Beta forum... Mod]

This topic has been closed for replies.

1 reply

B
BillyBlinkWWAuthor
Inspiring
December 7, 2016
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Adobe Employee
Ramesh_Encore
Adobe Employee
December 7, 2016

Hi,

I am sorry you are facing issues with Team Projects. This is a known issue with Team Projects and we are working on a fix for this. The fix should be made available soon as many users are facing this issue.

May I request you to quit your Adobe Premiere Pro  (also please wait until "Team Projects Local Hub" process is killed or kill it manually if it is not terminated in a couple of seconds) and rename your "Team Projects Local Hub" folders at following locations:

MAC:

  1. /Users/<user_name>/Library/Application Support/Adobe/Common/Team Projects Cache
  2. /Users/<user_name>/Library/Application Support/Adobe/Common/Team Projects Local Hub

Windows:

  1. C:\Users\<user_name>\AppData\Roaming\Adobe\Common\Team Projects Local Hub
  2. C:\Users\<user_name>\AppData\Roaming\Adobe\Common\Team Projects Cache

Please rename these folders or move them safely to some other locations. Please do remember to save these folders and may I request these folders so that I can investigate in more details.

Now if you plan to rename these folders then just go ahead and open your team project and see if that unblocks you.

But if you plan to save the folders to some other location, please remember to delete these from their original location mentioned above and then go ahead with opening your team project and let me know if that unblocks you.

Thanks,

Ramesh.

B
BillyBlinkWWAuthor
Inspiring
December 7, 2016

Ramesh,

I'm trying to save lost time, and having trouble exporting and reimporting xml sequences from the team project. I'm doing this because I cannot seem to find the physical copy of the Team Project file anywhere on my computer. Is there any way I can import sequences from a Team Projects file, into a normal Premiere Pro project?

Thanks!

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