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scottclot
Participant
November 23, 2021
Question

Teams fail

  • November 23, 2021
  • 3 replies
  • 428 views

I'm trying out teams with a client for the first time. Have been very wary of saving any changes I make to the project before sharing. I shared and they made one small change. Now I can not get 6 hours of work back. I'm pretty sure its there somewhere but operating in the 'cloud' is not intuitive and a google search for where CC auto saves gives me this result

 

"On the Mac, the local Team Project copies are stored in subdirectories of ~/Library/Application Support/Adobe/Common/Team Projects Local Hub." 

 

and that path just doesn't exist on my computer. 

 

any help would be appreciated.

 

 

This topic has been closed for replies.

3 replies

Adobe Employee
November 23, 2021

Hi Scott,
1. In context of a Team Project all Project information is stored in a local database and the synchronization between the database and the Adobe server is handled by the TeamProjectsLocalHub process - The database is not really human readable.

2. Saving changes is not neccessary as each edit is already auto-saved.

You can see this happening when you select your Team Project in the Media Browsers Auto-Saves tab and edit a sequence or add/remove assets. The vertical history slider adds another node for each edit. You can easily roll-back to a previous auto-save version via the Media Browser - View auto-saves of team projects 

3. A new Version of a project is created each time a collaborator shares changes - View versions of team projects 

 

Best, 
Udo

 

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

scottclot
scottclotAuthor
Participant
November 24, 2021

Thanks Udo, 

 

The most imediate saves were currupted but there was a clearer one a little further back. 

 

thanks for your help

S

Peru Bob
Community Expert
Community Expert
November 23, 2021

Moving to the Teams forum.

Jeff Bugbee
Community Expert
Community Expert
November 23, 2021

I didn't even know we had a separate Teams Project board haha

scottclot
scottclotAuthor
Participant
November 23, 2021

Thanks Jeff, 

 

Sorry it's late here in asia. I will have to pick up again tomorrow. But yes, i did go into 'Browse versions'  and it brought up an eclectic mix of stuff that was still approx 6 hours previous. I know I clicked on the "share but save version" option when I shared the project. I just have no idea where it is now. 

 

Thanks for your help though. will have to look at your additional info tomorrow.

 

S

 

Jeff Bugbee
Community Expert
Community Expert
November 23, 2021

The ~/Library means it's in your user folder / library, which by default is a hidden folder.

 

In Finder, press CMD+Shift+G to bring up the GoTo folder command, and copy and paste this:

 

~/Library

 

Press enter. Then navigate manually to  /Application Support/Adobe/Common/Team Projects Local Hub

Hopefully your file is there!

scottclot
scottclotAuthor
Participant
November 23, 2021

Thanks Jeff, 

 

That's fantastic, I had no idea after well over 10 years of heavy Apple computering. I navigated to it easily after your tip. Unfortunatlly it didn't really get me anywhere. I was kind of expecting to see an autosaved PP project and got this

I'm kind of amazed how difficult it is to work outside an Adobe cloud project that it seems to be.

 

but any thoughts you could add would be much appreciated.

 

Thanks for your help so far.

 

 

Jeff Bugbee
Community Expert
Community Expert
November 23, 2021

Sorry, I haven't used the Team projects aspect much, I assumed they still stored as PRPROJ files, it looks like they don't.

 

In Premiere, have you tried opening the project and going to Edit - Team Projects - Browse Versions OR Autosaves?

 

You may be able to find your version there.

Here's additional info from Adobe on managing Team Projects: https://helpx.adobe.com/team-projects/using/share-and-manage-changes-with-team-projects.html