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Participant
January 6, 2025
Question

Teams Projects lost when subscription ends??

  • January 6, 2025
  • 2 replies
  • 583 views

Hi all,

I was the owner of a couple of teams projects that my production company works on. My adobe subscription was paid by another company I used to work for, but they had to stop the subscription a couple of weeks ago.

Now that I'm back from the holiday, I re-activate my subscription but my Teams Projects are gone. Also on the invited members accounts. I talked to Adobe call center about it, and they say even though you never delete your adobe account, when a subscription ends all your cloud storage deletes.

 

I have some locally .tpr files, but I cannot open them in premiere pro.

 

Have anyone experienced this? It seems so fragile. And if this is the case, I have lost months of work.

2 replies

Adobe Employee
January 6, 2025

Hi @simondixgaard
Here are the steps on how to open a local only version of a Team Project from a .tpr file:

  • Create a new 'local' folder under the 'Auto Saves'  location (specified under the Auto save preference) and copy the .tpr file into the 'local' folder (Adobe/Common/Team Projects Local Hub/Auto Saves/local)
  • Launch Premiere and you should be able to open the local only version of the Team Project. You can copy and paste from this project into a new Team or local project or create a new Team Project per 'Save as...'
Participant
January 6, 2025

Udo,

I owe you my life. Following your steps helped.

One little note is, that Premiere needs a few minutes (I don't know why) to figure out the new file in the "local" folder. Had me stressing, but holy cow a relief when the team projects finally appeared again.

Thank you so so so much. 

 

All the best,

Simon

Peru Bob
Community Expert
Community Expert
January 6, 2025

Moved from the Premiere Pro forum to the Team Projects forum.