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T
thejackbc
Participant
February 10, 2022
Question

There was an Error opening the Team Project (cc2022)

  • February 10, 2022
  • 1 reply
  • 213 views

I've been working with a remote client now for a few weeks using Team Projects. However, in the past 2 days I've been getting this errror message (attached below) when I try to open it. I click on 'Open' to go to a previous version autosave and get the same message. I get stuck in this loop for hours and eventually it just seems to give up.

So, I tried to start a new Team Project, copy over the files from the Media Browser Previous Versions, and then try again. I then open up that New Team Project and I get the same error message.

I haven't found anything online about this opening error code: -1609629695

Really need to get this resolved soon.

This topic has been closed for replies.

1 reply

U
Adobe Employee
Udo_Pawlik
Adobe Employee
February 11, 2022

Hi,

Have you tried to rollback to one of the next older Auto-Save versions using the Media Browser - View auto-saves of team projects?
As an alternative are you able to create a new Project based on a older Version of your Team Project - View versions of team projects?

Best,

Udo

Udo Pawlik  |  Sr Software Product Quality Specialist |  Adobe  |  upawlik@adobe.com

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