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Camille98A4
Participant
March 19, 2021
Question

Unable to open team project

  • March 19, 2021
  • 1 reply
  • 291 views

Premiere crashed while I was editing in a teams project. Now it won't open the project, it says ''error code 1609826100''. Has this happened to anyone? Please help. Thanks!

This topic has been closed for replies.

1 reply

U
Adobe Employee
Udo_Pawlik
Adobe Employee
March 22, 2021

Hi Camille,
Can you also provide a screenshot of the message you are shown and what version of PPRO you are using?


Are you able to recover/roll back to a previous Version? 
Auto-Saves recovery:
Open any project, open the Media Browser, Make sure the Auto-Saves tab is highlighted
Right-Click the Team Project and choose 'New Team Project from Auto-Save'.
Auto-Saves roll-back:
Open any project, open the Media Browser, Make sure the Auto-Saves tab is highlighted
Select the Team Project, move the vertical Auto-Save slider down a version or two
Right-click the Team Project name and choose 'Make Auto-Save (date+time) the latest'

Version recovery:
Open any project, open the Media Browser, Make sure the Versions tab is highlighted
Right-Click the Team Project and choose 'New Team Project from Version'.

Best,

Udo

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