"Unsupported Project Version" unresolvable After Effect warning

Forum|Forum|5 years ago
March 19, 2021
1 reply
1146 views

My teammate and I have been collaborating on a Premiere Teams project for the past week. Something happened where the dynamic link between the Premiere project and After Effects file was broken.

We've spent hours now looking through our local files, Dropbox files, application cache, Creative Cloud files, and can find no trace of the After Effects file. Whenever I attempt to open the AE teams file I get the following "unsupported project version" dialog, but after pressing ok there's no way to update as it suggests.

Any assistance would be appreciate as it's nearly 30 hours of animation work lost.

[Moderator note: moved to appropriate forum.]

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U

Udo_Pawlik

Adobe Employee

The update can be found in the Creative Cloud application.

Best,

Udo

dhouk_panerabreadAuthor

Inspiring

Thanks for the reply. But can you point me to where? My collaborator and I searched through every field we could and found no trace of our project in there.

U

Udo_Pawlik

Adobe Employee

Updates can be found in the Creative Cloud app.

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