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michaelm81174292
Participant
July 22, 2020
Question

What happens to team projects when account expires?

  • July 22, 2020
  • 2 replies
  • 389 views

Hi there,

 

Question basically in the subject line. I'm working on a team project with one other Adobe user, and my account is set to expire at the begining of September. I'm hoping we are able to finish the project before then, but if not, what happens to the project when my account expires? I'm assuming it stays intact on my editing partner's account? 

 

Thanks for any help.

This topic has been closed for replies.

2 replies

U
Adobe Employee
Udo_Pawlik
Adobe Employee
July 28, 2020

Hi Michael,
If you account expires, but you maintain an Adobe ID (maybe because you still use another Adobe product) the collaborators should still have access to the Team Project. But if your Adobe account expires and is subject to deletion the team project will be deleted as well.
Unfortunately we don't currently have a way to just transfer the Team Project ownership. I would suggest the collaborator creates their own copy of the Team Project via (File > Save as...).

 

R
Community Expert
RobShultzCommunity Expert
Community Expert
July 22, 2020

I believe that if the resources are stored on a system with an active account that the active account would be able to continue to work on the project.

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