Skip to main content
Participant
November 1, 2023
Question

won't let me accept invitation to team project

  • November 1, 2023
  • 2 replies
  • 322 views

I recieved an invitation to a Team Project in Premiere Pro.  When I go the notifications tab on CC Desktop and select "Accept" to the invite, a blue wheel spins for a moment before the button simply resets itself, neither accepting or declining the invitation.  I've tried numerous times , a blue bar appears for a moment and then the button resets, not accepting the invite.  It does let me decline the the invitation tho, but not accept. This is my first time with a team project, so i havent tried to accept any projects earlier. 

Anyone know how to solve this

This topic has been closed for replies.

2 replies

Adobe Employee
November 2, 2023

Sorry for your troubles, I assume you are also not able to accept the invite in the 'Manage Team Projects' dialog?
It could be a temporary outage on our side or maybe a hung process on your machine?! 
Have you already tried a machine restart to unclog a possible hung process?

Best,

Udo

R Neil Haugen
Legend
November 1, 2023

Try signing out of the CC Desktop app, then back in. I've heard of this 'jiggling' TP invites before. Might work ...

Everyone's mileage always varies ...