Acrobat 8 adds extra characters to the running header

in Reply to Michele Mingoia:
I have re-installed version 8 in order to have something that semi-works. I would also very much like to go back to version 7.x as you have suggested, but I have been told that my Adobe license is valid only for version 8.x. It cannot be used to install an older version.

I think that's the part I find most galling about this. The older version works fine, but I can't have it because I (i.e. my employer) bought the faulty newer version.

I concur. I just converted, just got the problem, and need the bookmarks in nearly every document I create. Guess I have to spread the word around the company that it's too early to convert to 8 and get myself back to 7. After all these years I would have hoped the testers would have proper test cases to find all this stuff (it's not like styleref is a new Word feature) - and now, judging from the posts, it's been nearly a year without a fix. Arugh!

hi...Just thought I'd add my voice too. I get the symptoms exactly as described by CallieAnn48103, but when I remove the "generate bookmarks" option (as described by MarkATS) the problem disappears.
If I really want bookmarks in a document, I have to build them manually, which is a real pain.

I tried upgrading to v8.1, but not only did it not fix the problem, but I couldn't generate any kind of PDF after that. At all. Nothing.

So, when I get an occasional popup inviting me to upgrade, I refuse it every time. And when I have a document to be released, after all other checks are done I have to ask a colleague to generate it for me using his older version (v7.x) of Acrobat Pro.

Not happy.

Using Acrobat 8 and Word 2003. I use styleref = Heading1 in my headers and they appear just fine in my Word doc. When I PDF it, the headers are replaced by whatever the header is for the currently selected page is when I start the PDF process. For example, if the cursor is on page 1, the header "Copyright notice" appears on every page in the PDFed document.

I have looked and not seen this problem reported.

I also had to fix the leading characters bug - the root cause was that somehow Acrobat re-wrote the Headers, but didn't change the way they appeared until you re-apply the Header style to the text, then the "08Chapter8" shows up in the document. I deleted the "08" and it was OK after that.

Looks like I'll have to use my old trusty version of PDF5 as a work around.

Bad news: Problem still exists in 8.1 (and using Word 2007/on Windows XP Pro).
Good news: Same workaround also still works (turn off bookmark generation).
Better news: The free Microsoft PDF Publisher creates file without this problem. (And with bookmarks, links, etc. Plus it is lightening fast.) (Anyone listening at Adobe?)

One would have hoped the prob. would have been fixed in 8.1. (The first post about this was 12/06!)

Here's what my headings now look like with STYLEREF for Heading 1 and Heading 2:

178B125B124BAccessing Inf177Bormation in Relational Databases - Overview

It should read: Accessing Information in Relational Databases - Overview.

Note in H1, characters are included at the beginning and in the middle of a word. H2, "Overview," is OK.

Here are various permutations I tried:

1. Original .doc file with my cursor in the header at the time of PDF-ing.
2. .doc file with cursor not in the header.
3. .docx file.

Sigh. --GMc

any news/patch about this bug ?

Have you updated Acrobat 8 with latest patch?

I've just started using Acrobat Pro 8 and am having this problem. I've just tried the last suggestion and it doesn't work for me. Does anyone else have any ideas? Cheers

I can see this problem happening when the 'Header' of word document is in editable mode only! This means that when I open the file in word, I see the header toolbar floating around. If I close that toolbar and then convert to PDF using PDFMaker, then problem goes away. Is this what you are seeing too?

I've already upgrade to 8.1 and the bug doesn't disappear.