Skip to main content
Participating Frequently
December 4, 2006
Question

Acrobat 8 adds extra characters to the running header

  • December 4, 2006
  • 83 replies
  • 44858 views
I'm using Acrobat 8 Standard on an XP machine with Office 2003. My documents use running headers and footers. Both headers and footers derive their content from the document properties or the heading level. When I create a PDF using Acrobat 8, it's adding extra characters to the running headers. For example:

0BContents
8BSystem Requirements

Updating the field doesn't help. Does anyone have any ideas?
    This topic has been closed for replies.

    83 replies

    AbhigyanModi
    Participating Frequently
    July 27, 2007
    Try 8.1 update. That should fix this problem.
    Participant
    July 27, 2007
    Hello,
    we hope to buy Acrobat 8 but this bug is too annoying for our work.

    We create technical documentation and all our manuals use the field "refstyle title 1" in their header.

    Is the patch coming soon or must we buy the version 7 to avoid this bug ?

    thanks.

    Régnier Loïc
    Air Liquide Welding France
    Participating Frequently
    March 15, 2007
    Thanks for getting back to us, Mark. We are all waiting with bated breath.

    To others, the workaround is a good one - not too timconsuming.
    Participating Frequently
    March 12, 2007
    > Hi, Just wondering if MarkATS can give us an update on when this bug will be fixed/when patch will be coming out for Acrobat 8.

    No, I can't
    Participant
    March 12, 2007
    Thanks for your replies; I will hold onto them. For this time, I moved the Word file to another computer (that has Acrobat 7), converted the file to a PDF, and moved it back to this computer (that has Adobe Creative Suite CS2.3, $$$). Not.Very.Efficient. I'm self-employed, and time is money.

    BTW, I replaced the older computer in part because Acrobat was choking on the huge files (50 to 100 MB) I had to convert to PDFs. And I just didn't have time to spend 45+ minutes converting one file. So here I am using the older one again.

    Can't wait for the update of Acrobat 8.

    Thanks again; I appreciate your suggestions.
    Participating Frequently
    March 12, 2007
    If printing to the Adobe PDF printer gives you the right result (without the bookmarks) produce two versions one as above, one using the buttons in word. Open the one produced from word (with bookmarks and errors) replace all pages with the pages from the other pdf.
    Participant
    March 12, 2007
    I'm grateful for the postings on this topic. It leaves me, though, with a dilemna. What am I supposed to do now? I have a 100+-page document that, when converted from Word 2003 to a PDF via Acrobat 8 Professional, has extra characters in the running headers. I need the bookmarks, so unchecking that option is not acceptable for this document.

    Is there a workaround? Anything I can do while waiting for the bug to be fixed? I need to return this PDF to the client today.

    Thanks.
    Participating Frequently
    March 12, 2007
    If we're in horrible work-around territory, could you make one PDF
    with bookmarks, one without, and replace the page contents of one with
    the other? It all depends whether the page breaks are the same.

    Aandi Inston
    Participating Frequently
    March 7, 2007
    Good point, Ian. I did notice this statement in the Adobe TechNote about Office 2007: "In the first half of 2007, we expect to issue a free Acrobat 8 patch that will provide support for Office 2007." Hopefully it will be sooner rather than later, and the Office patch will include the header fix (for pre-2007 Word).
    Participating Frequently
    March 7, 2007
    Development do not tend to talk to Tech Support in my experience and Adobe are traditionally VERY reluctant to pre-announce releases or patches.

    We may just have to wait, although Mark MAY be able to sneak out some kind of estimation as to when 8.01 will come out.
    Participating Frequently
    March 6, 2007
    Hi, Just wondering if MarkATS can give us an update on when this bug will be fixed/when patch will be coming out for Acrobat 8.

    --Gloria Mc