Acrobat 8 adds extra characters to the running header

I haven't seen any identification number for this issue. MarkATS states in this thread that it's been reported. In another thread on this issue, he repeated that and wrote that it should be corrected in the patch.

Maybe MarkATS will spot this and chime in.

Does anyone know the identification for the bug report that Adobe is working against -- i.e., for the purpose of tracking?

I tried searching for "styleref" in the Adobe Knowledgebase (for all products), and no results occurred.. I would have hoped that if it is a reported bug, this search should have found something in the Knowledgebase (sigh).

Thx,
Gloria Mc

No specific date has been given, just sometime this year.

I'm hoping it makes it into the first patch as this is keeping us from upgrading too.

I have just encountered this same problem with the trial version and was going to upgrade to Acrobat Version 8, but cannot until this problem is fixed. Does anyone know how to find out if/when this will be corrected? Thanks.

It's been reported.

Well, thanks for confirmation Mark.

Now will you actually report this or does this just die here? My boss is not going to be willing to spend money on a tech support call especially since we now have 5 copies of Acrobat 8 that we cannot use.

hmm, looks like a bug. When you un-check the option to generate bookmarks, the problem doesn't occur.

I forgot to mention that it also related to PDFMaker. Printing to PDF worked fine. Again, we really need PDFMaker because of the features it provides.

The IT department around here isn't very helpful. I think I've got it working from the site listed below. It's the only file on the site.

I've done some more testing and other fields worked in the header so it does seem to be specific to the styleref field. Unfortunately that's what we use for all our docs here and the bug has turned up in every file I've tested.

http://home.comcast.net/~callieann48103/index.html

You simply have to post it on a web site. In a company, the IT folks can typically do this for you for a limited amount of time. If you have a separate ISP, those connections typically come with the ability to post to a directory of yours on their system (need FTP to upload). Some ISPs require the web to be setup (maybe an additional fee for setting it up). Not a good answer, but it is the process.

If you at a company, try asking your IT folks to post it and give you the URL. They will likely appreciate knowing when they can remove it.