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Question

Acrobat and Signatures: "This image file is corrupt"

Forum|Forum|5 months ago
September 9, 2025
22 replies
4206 views

Hi all. I'm trying to sign a document on behalf of a colleague. When I upload their signature via "FILL AND SIGN YOURSELF" as a .jpg or .png I get "This image file is corrupt" in a red box. In attempting to do this I've now removed my own signature, and when I re-up that file, I get the same message. So it is clearly not the image files. Tried rebooting the computer (MacBook Pro) and I have also tried moving the files to my desktop... no dice. What is going on here please?!

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T

tina_6178

Participant

Same Issue here using mac os Tahoe 26.0.1 Acrobat

25.1.20813.0

Please fix this or give us a solution ASAP

B

basy2000

Participant

Same issue, MacBook Pro 2024, Tahoe 26.0.1

M

markn64615367

Participant

Same issue, Mac, Sequoia 15.6.1, Acrobat 2025.001.20813.

P

ppp282310489ets

Participant

Same issue! Why is no one responding from Adobe to this clear problem?

H

horizon_6425

Participant

I’m having the same problem others have reported. Acrobat keeps saying my image is “corrupted” when I try to attach my signature. I already uninstalled and reinstalled Adobe, but the issue is still there. What’s strange is that it accepted one image signature but rejected another.

It looks like this might be a wider issue with the latest version of Acrobat — something to do with how it handles signature images. Please fix this.

J

jean_6667

Participant

Having the same issue! I tried using different PDF fillers, and the images uploaded fine so it looks like the problem is with Acrobat.

C

cyanidea

Participant

Also having this issue and it's a real hindrance! @Meenakshi Negi any update?

F

Festive_fashion1198

Participant

This is an issue for me as well. Mac 15.6.1. We use this feature frequently, it must be resolved soon.

C

connie_8931

Participant

Having the exact same issue. Created a new file and got same message. Help! I use this feature all the time.

C

connie_8931

Participant

Any fix for this issue?

M

MYHT

Participant

This still seems to be a problem. Is there any workaround?

A

affectionate_Echo5CB8

Participant

I, too, am having this problem. Even if I try to upload the exact same signature file that worked before, it tells me it's corrupt now. It doesn't matter if I try PNG, JPG… nothing works. This is a serious bug that needs a quick resolution! @Meenakshi Negi