Acrobat converting other fonts to Arial

Hello @RetailStreet 

I hope you're doing well today despite experiencing some difficulties with Acrobat. I'm sorry to hear that you're encountering this issue, but I'm here to help.

Could you please let me know if you're currently using the most recent version of Acrobat, which is version 23.01.20093? To check, you can simply go to Help > About Acrobat.

In order for me to better understand the problem you're facing, could you kindly share the steps you're taking to convert from PowerPoint to PDF? It would be helpful if you could provide a small video recording demonstrating the issue.

Additionally, have you tried repairing the installation from the Help menu (Windows only), followed by a computer reboot? This may help solve the problem.

If the issue persists, you may want to consider resetting the Acrobat preferences as described in this Adobe Community article: https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

If none of these solutions work, it may be helpful to create a new test user profile with full admin rights on your Windows computer, or enable the root account on your Mac and try using the application there to see if the issue persists.

Let us know how it goes.

Regards

Amal