Skip to main content
Participant
April 21, 2015
Answered

Acrobat DC SO HORRIBLE it's making me want to cry.

  • April 21, 2015
  • 75 replies
  • 74867 views

I can't find anywhere to file a complaint or submit feedback, so here it is.

Acrobat DC is horrible. I feel like it wasn't made for professionals at all and makes it much more difficult to navigate a simple document. My custom toolbar at the top? Gone. Replaced by ridiculous pre-school style buttons on the right. Want to re-organize page order? It opens up an entirely separate window for that, totally unnecessarily.

Thanks for giving me a day of trying to figure out how I can delete this worthless pile of kindergarten garbage and somehow get back to just Acrobat XI while still using my cloud sub.

Correct answer gener7

If you want to uninstall Acrobat DC and get back Acrobat XI, follow these instructions.

Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI back

You can always reinstall DC later.

75 replies

rubenarthe
Known Participant
August 11, 2017

After a year, I gave it a new try to Acrobat DC (Damaged Code) in my Macbook, still HORRIBLE and USELESS to work. I will still avoiding it for my desktop computer, even when everyday the Creative Cloud App in my desktop remember me that there is a pending update to DC.

My concern is support for XI is going to finish at Oct 2017. So we're lost until Adobe decide to release Adobe Acrobat XII for PRO's. Isn't it? I'm with you everyone!

hellopaul4
Inspiring
August 11, 2017

rubenarthe​ Ah - DC is "Damaged Code"? I always thought it was "Disastrous Crap"!

Participant
August 7, 2017

I had to purchase Adobe Acrobat DC for a writing project for my employer. It is definitely the most painful piece of crap I have ever had to work on in my life. What's up with the randomness of everything?? Sometimes you can edit a text box, sometimes it tells you to piss off and crashes. I am actually mostly deleting and rewriting the document since trying to click in a text box is akin to walking through a minefield. I am definitely getting reimbursed from my employer for this software and will never, ever, use it on my own accord. It is an embarrassingly bad product. If a competitor hits the market with anything that works, you guys are toast.

Oh, by the way, why have a forum when you just have some hired lackeys puke out canned answers when people who have paid quite a bit of money have legitimate questions??

hellopaul4
Inspiring
July 19, 2017

I just want to also vent my spleen about Acrobat Pro DC being The Worst Piece of Software Ever Created. It does not behave like ANY other program out there. EVERYTHING is convoluted, unreliable and confusing. It bears no resemblance at all to any other Adobe product which are almost all fantastic, and if you can use one Adobe application, you can probably figure out how another one works fairly easily.

All I want to do is to slightly change the size of a text box that I added to a PDF so the text can fit in. Can I use the pointer tool and click on the text box? No. That just selects the text. OK...I'll select the text box tool, and click...no, that adds another text box. OK...I'll select the text box tool again, and right-click the text box...YES! I can choose "Properties" and change stuff, like width and height, by typing in values! Oh...it's STRETCHING the text. WTF? In what universe would that EVER be useful? OK....undo....basically there is NO WAY to grab those tantalising handles to resize the box....unless you're using Acrobat XI Pro (not that DC thing).

And forget trying to "just Google it". There are so many versions of Acrobat that any instructions you find will bear no relation to the version you happen to be using. This is supposed to be helpful, but it might as well be talking about the Apollo 11 guidance computer - the instructions bear no resemblance to any menus or icons in Acrobat DC.

I've been using various versions of Acrobat for years, and this abomination is...well, I cannot type the kind of words that are appropriate to describe this in a public forum. So, I've just uninstalled Acrobat Pro DC, downloaded Acrobat XI Pro, which is marginally less bad, and have successfully, largely through luck rather than judgement, managed to edit the size of the text box.

I know that Adobe can produce some absolutely brilliant software (After Effects and Photoshop being the obvious champions), so how on earth can they put their name to this thing?

DesignThinking
Participating Frequently
September 6, 2017

The lack of basic human centred design capability displayed by Adobe's Acrobat DC interface is shocking. I will never "upgrade" from Pro XI to DC — and would actually like a way to PERMANENTLY TURN OFF the constant nagging box that keeps popping up claiming that DC is an upgrade. It is NOT an 'upgrade' in the true sense of the term, but a downgrade to an abstract, infantile and dysfunctional version of the Acrobat product. Acrobat DC is NOT for professionals, despite all Adobe's efforts to maintain this charade.

While software developers may yearn to completely overhaul the interface with every point release, they need to understand that this is precisely the WRONG thing to do in terms of supporting their users' productivity (and sanity!). The apparent empathy deficit in the Adobe team simply reinforces stereotypes of software developers as being heroically out of touch with human users and ignorant to their needs and preferences.

Participant
May 11, 2017

Really very bad form Adobe, this DC is a load of crap who in which department signed this off? Fire them they do not know what your customers need. Why change a professionally used application to something so foreign no one can navigate properly or use effectively.

Very disappointing that backward movements are being made at such a relied on name.

Participant
June 13, 2017

I'm in tears now, too. The interface is so clumsy and there's no undo function I can find. So every error means starting over. So disappointed in Adobe DC!

Bernd Alheit
Community Expert
Community Expert
June 25, 2017

Edit > Undo

Participant
April 18, 2017

I agree with this comment. I used to love Adobe, version 7 I think. I could merge files, add text, photos, place signatures, and save the files with security. With version 10 I cannot even find the tools. Who hid the tools? Perhaps I start using BlueBeam.

normglen
Participant
March 31, 2017

Yes Acrobat DC is horrible I agree with most of the comments on this forum.  I also wonder why Adobe has abandon 3D PDF.  Both Internet Explorer and Google Chrome are defaulted to not open 3D PDF documents on-line with out the end user changing there browser settings.  Way to cripple your own product Adobe.

Brian Capt
Participating Frequently
February 2, 2017

Adobe, heres an idea go back to Adobe 8 and dump the last half dozen updates ive rolled back to 8 without updates from the original 8, oh my god i have seen the light

I have had to uninstall DC, it screws with outlook it stops it working, it, does spontaneous weird things with previous PDF documents its utterly stupid none functional.

I lost work due to this rubbish

Now I have got rid of creative cloud oh my god top messing about with thing that work, even bloody saving a document is a pain, why the folder suggestions and that stupid screen

I have now uninstalled PS and same again ive gone back to an old version that works....Adobe take note WORKS,

My advice uninstall DC dump it never use it go to the original adobe 8 do not do any updates and you will find it works fine with no conflicts with other programs.

the creative cloud again thats a pain it keep popping up and slowing my machine & interfering with everything else, i will be asking the company to cancel that one for a start

marks out of 10 -10

Alpineup30
Participant
January 24, 2017

Complete insanity! I'm so irate in regard to the waste of time I've spent fiddling around w/ this disarray of controls- what were they thinking? Don't fix what wasn't broken. I'm going to rid myself of the DC and see if I can't revert to using a former acrobat version. You've got to be kidding me!!

Captain VeganBurger
Participant
November 30, 2016

Totally agree. It's a joke. I've been trying to resize a basic four page document for the last 20 mins to send some very basic screen grabs via email. This ridiculous software keeps blowing my visuals up to 200%. I can't bill my client for time wasted over such basic functionality.

Participating Frequently
October 30, 2016

This is atrocious. Actually it's an insult to users as well as software interface design. How could this possibly get approval for release is beyond me, I tried it for 5 minutes and uninstalled it. Don't they have even semi-intelligent management? For a company that used to do great software, how low have they fallen.