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Participant
Feb 7, 2025 4:09 PM UTC
Question

Acrobat Droplet not working on MacOS Sequoia 15.3

My art and production department uses an Acrobat droplet for preflighting PDFs. Two of my designers just got brand new computers and the droplet will not open after it's been set up even after going into Privacy & Security settings and selecting "open anyway." I've also tried turning off Gatekeeper through the terminal and it still doesn't work. The droplet still works on my computer but it's not new (2021) and was set up over a year ago.

 

Does anyone have a fix for this? Or even a work-around? 

1 reply

justlearn
Community Expert
Community Expert
Mar 8, 2025 10:02 AM UTC

@efitt99 according to another post, @Tim35287778wt78 suggested to run as an administrator
https://community.adobe.com/t5/acrobat-discussions/droplet-not-moving-file-on-success/m-p/14442883#M452370

Maybe try that out

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