Acrobat Glitch

Question

Reader keeps glitching in that the page format goes weird and some of the menus etc are not accessible. I have to reduce it down via the taskbar to have any contriol. I have tried reinstalling but no effect. Any ideas?

Thanks

Amal. · Answer

Hi there

Hope you are doing well and sorry for the trouble.

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

What is the version of the OS and Adobe Acrobat Reader you are using? To check the version go to Help > ABout Acrobat and make sure you have the recent version 22.1.20117 (Win), 22.1.20112 (Mac) installed. Go to Help > Check for updates and reboot the computer once.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if that helps.

Also, it is difficult to understand the issue from the screenshot, A small video recording of the steps you are doing and the issue you are experiencing would be very helpful.

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.