Acrobat hangs up when trying to print - iMac Ventura 13.1 - HP Envy printer

Hello @christophers37080838

Thank you for reaching out. I'm sorry to hear that you're experiencing issues with your PDF files.

To better assist you, could you please let me know if this issue is specific to a particular PDF file or is it happening with all the PDFs?  Please try with a different PDF file and check. If your PDF file is stored on a shared network/drive, please download it to your computer locally and then try opening it again. This often resolves issues related to network connectivity.

Regarding your Adobe Acrobat DC version, it's always a good idea to make sure you have the latest version installed. To check the version, please go to Help > About Acrobat, and ensure you have the recent version installed 23.01.20093. If you don't have the latest version, you can go to Help > Check for updates to download and install it. Once you've installed the latest version, please reboot your computer.

You can also try repairing the installation from the Help menu if you're using Windows. If you still have trouble after that, you may want to reset the Acrobat preferences. You can find instructions on how to do this here: https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082.

If none of these steps work, please try creating a new test user profile with full admin rights on Windows or enabling the root account on a Mac. Then, try using the application in that profile to see if the issue persists.

I hope these suggestions help, and please don't hesitate to let me know if you have any further questions or concerns.

Regards

Amal