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Acrobat is not opening

Acrobat is updated but I can't open it. It syas "Please wait a few minutes while the update is installed..." But it has been an hour at least now!

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Correct answer AnandSri

Hi @helena.lyth

Thanks for your time and patience.

The fix is available with the latest update of Acrobat & Reader DC Continuous track: Adobe Acrobat and Reader - 21.007.2009x Optional update.

Please install the latest patch, and let us know if you experience any issues.

Regards,
Anand Sri.

Participant

Community Manager

Hope you are doing well and sorry to hear that. Please go through the help page https://helpx.adobe.com/acrobat/kb/cant-click-accept-acrobat-reader.html and see if that works for you.

Also make sure you have the application updated to the recent version 22.2.20212 go to Help > check for updates and reboot the computer once.

Regards

Amal

Correct answer

Community Manager

Thanks for your time and patience.

The fix is available with the latest update of Acrobat & Reader DC Continuous track: Adobe Acrobat and Reader - 21.007.2009x Optional update.

Please install the latest patch, and let us know if you experience any issues.

Regards,
Anand Sri.

Community Manager

Hello,

Thank you for reporting the issue and sorry for the trouble.

Could you pleaase confirm the appication and OS version on the machine?

Share the screenshot of the error message.

Thanks,

Meenakshi

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