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Known Participant
April 14, 2023
Question

Acrobat Platform Migration

  • April 14, 2023
  • 2 replies
  • 2071 views

I got an email talking about Acrobat migration and adobe cloud storage that are taking place May 1. 

Will this affect my teammates that only have Adobe Acrobat, no other adobe programs, and do not use the cloud? I we save all our files on a company server so I am thinking that this does not affect us but I am unsure. 

 

[Moderator moved the thread to the correct forum]

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2 replies

Community Manager
April 17, 2023

@acobbcarthagemills Your admin console might be migrating to the new storage model wherein the admins will have more control and the accounts will migrate to Business ID. You can check this document for more details: 

https://helpx.adobe.com/enterprise/using/storage-for-business.html

https://helpx.adobe.com/enterprise/using/cce-storage.html

Known Participant
April 18, 2023

I'm sorry, this seems too complex for me. I just need to know if my teammates who only have Adobe Acrobat already installed on their computers (no other Adobe programs, no cloud storage usage) will they still be able to open and use Adobe Acrobat the same way that they normally do now?

Community Manager
April 18, 2023

@acobbcarthagemills Yes, the apps and the license will remain the same however, they might be logged out from the app during the migration process and have to sign in again. This feature is majorly for the admins.

Abambo
Community Expert
Community Expert
April 16, 2023

This migration probably also affects your Adobe ID, the Document Cloud, but should be transparent to users. I will move this to the Enterprise & Teams forum, as this looks like it concerns more this than Acrobat in itself.

ABAMBO | Hard- and Software Engineer | Photographer