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D
Donald24603638s8oi
Participant
May 25, 2022
Question

Acrobat Pro DC - Signature or Initials Will Not Save despite Toggle selected to Save

  • May 25, 2022
  • 3 replies
  • 1351 views

I have searched this elsewhere and not found a successful solution. I have Windows 10 and have tried moving preferences folder, checking for updates, uninstalling, and reinstalling. My version is: 

Installed Acrobat: C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe
Version: 22.1.20117.0
Creation Date: 2022/04/07
Creation Time: 2:01:54 AM

 

No mater what I try or do, I have to redraw my signature every time. Any tips? 

 

Thanks

This topic has been closed for replies.

3 replies

R
Ransome0101
Participant
December 13, 2024

I followed the steps but honestly just closing all adobe related items and reopened and it was fixed. 

    C
    Chazmysterr
    Participant
    July 21, 2023

    This worked for me. It may take closing and reopening a time or few.

     

    Solved: Re: Unable to change signature in the Fill & Sign ... - Page 2 - Adobe Support Community - 10841267

    Amal.
    Amal.
    Legend
    May 25, 2022

    Hi there

     

    Hope you are doing well and sorry to hear that.

     

    As described Acrobat Pro DC - Signature or Initials Will Not Save despite Toggle selected to Save and you have tried some troubleshooting step with no luck.

     

    Please try to repair the installation from the help menu and reboot the computer once.

     

    Also, try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

     

    You may also try to create a new test user profile with full admin rights in Win and try using the application there and check.

     

    Regards

    Amal

     

     

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