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Participant
November 19, 2006
Question

Actobat 8.0 Pro Closes Automatically

  • November 19, 2006
  • 282 replies
  • 44824 views
I've just installed Actobat 8.0 Pro on my laptop and desktop. It works fine on my laptop but once I open it, it closes automatically in about 10 secondes. Tried uninstalling it and installing in again but nothing's soveled that problem. Please help me with this issue.

My desktop has:
Intel Pentium D 820
1G Memory
Nvidia quadro FX 540

WJ
    This topic has been closed for replies.

    282 replies

    Participant
    June 16, 2008
    Hello Mr. Moran,

    I have a licensed version of Acrobat 8 Pro which I am running on a Vista home premium 2 GB Ram Machine. Till yesterday it was working just fine. But now the problem is any pdf is open for 8-10 seconds and closes by itself. I have no idea how to get this sorted out. Can you make a suggestion?
    Participant
    June 3, 2008
    I had the same problem. Found out it was because I had run msconfig and unchecked "Flexnet Licensing Service" under services. I simply ran msconfig again, rechecked it, problem solved.
    Participant
    May 13, 2008
    Problem has been resolved by Adobe support.
    THanks
    Participant
    May 13, 2008
    @palemrvw: try my solution, posted above (3 posts before yours)
    let us know
    John T Smith
    Community Expert
    Community Expert
    May 12, 2008
    Must be expensive, running on your Visa

    Anyway... you don't post enough DETAILS for anyone to help

    You need the EXACT versions of what you are running

    Also... did you click the Show All Messages command and read all of the messages in this thread to see if some of the other ideas might help you?
    Participant
    May 12, 2008
    I have the very same issue - no error message at all, just closes after 10 seconds. I am running Visa. The only way I can read the pdf file is to open it, then do a quick print before it closes. I worked with Dell for 2 hours on Saturday. They were unable to determine what was going on. I even uninstalled and then re-installed, what a pain. Same problem, shuts down after 10 seconds.
    Anyone have a fix?
    Participant
    April 19, 2008
    THANK YOU Jackie Johnson - 6:53am Apr 14, 08 PST (#266 of 267)

    OMFG, I've been on this for a few DAYS now and thanks to you, problem FIXED. I should have known to look at the dir of the service when I got the "Error 2: The system cannot find the file specified". Again, THANK YOU!!! - Ray
    Participant
    April 15, 2008
    My Adobe Pro 8.1.2 on Vista Business started closing after 10 seconds today. Why? Don't know. I renamed the C:\users...\FlexNet folder as suggested in post #263 and it seems to have worked for now. It forced Acrobat to activate itself again. I was not able to force an activation because the activation option was grayed out on Help-About. The Flexnet licensing service was running and acrotray was checked and it still closed itself. Seems to be an activation issue, maybe compounded by a Microsoft patch...
    Participant
    April 14, 2008
    SOLVED!

    the problem was the FLEXnet service that wasn't up and running. why?

    ran services.msc, looked for flexnet and noticed that the process path had a minus (-) in front of it, e.g.:

    -"C:\Programs..."

    (strange is it?)

    all i did was running regedit and looking for the string: -"C:\
    found one, removed the minus, closed regedit.

    ran again services.msc and started the flexnet service.
    NO MORE 10SEC CRASHES!

    tell if it worked for you too!
    John T Smith
    Community Expert
    Community Expert
    April 11, 2008
    >Adobe---come on guys

    Top of every page says user to user

    To contact Adobe go to
    http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform