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Participant
November 19, 2006
Question

Actobat 8.0 Pro Closes Automatically

  • November 19, 2006
  • 282 replies
  • 44727 views
I've just installed Actobat 8.0 Pro on my laptop and desktop. It works fine on my laptop but once I open it, it closes automatically in about 10 secondes. Tried uninstalling it and installing in again but nothing's soveled that problem. Please help me with this issue.

My desktop has:
Intel Pentium D 820
1G Memory
Nvidia quadro FX 540

WJ
    This topic has been closed for replies.

    282 replies

    Participating Frequently
    December 11, 2006
    Try to see what's going on using Process Monitor

    http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/processmonitor.mspx

    It may point to some file that Acrobat needs read or write access to.
    Participating Frequently
    December 11, 2006
    Check out post 6 in this tthread and see if it helps:

    http://www.adobeforums.com/cgi-bin/webx?128@@.3bc27d21/
    Participating Frequently
    December 10, 2006
    Does ANYBODY have a solution to fix this?
    Let's stop talking about it, and come up with ideas! ;)
    Participating Frequently
    December 10, 2006
    AlienGG,

    It is not at all common (until a couple of days ago I thought I was the only one who had the problem), so you shouldn't expect to be afflicted.

    The update referred to by mailmyplace was for Reader, not for the full Acrobat Pro.

    jjj
    Participant
    December 10, 2006
    That's weird. I just intalled Acrobat 8 Pro into one of my work stations, and it didn't seem to find any update. It also didn't have the problem that you guys described. Could they different versions?
    Participant
    December 10, 2006
    Count me in your league guys.

    My Acrobat 8.0 Pro worked fine untill today. It closed without any error warning after 10 second opened.

    I suspect that it could be the upgrade of Acrobat Reader 8.0 beta to Reader 8.0 final version, which I managed to install few days ago.

    Until now I've attempted to do no fix yet.. just straight right to "google" and Adobe's support but to no avail.

    Hope this forum could figure it out soonnn..

    Cheers.
    Participant
    December 10, 2006
    The same thing is happening to me as well. I think it happened after I installed some kind of update from Adobe's automatic updating program yesterday. I didn't check which program it was updating. Since there wasn't any Acrobat 8 updates, could be Photoshop CS2 which is installed in my computer.
    Participating Frequently
    December 10, 2006
    Bob and Rodrigo,

    What I should have added was that this problem appears to be identical to the problems (for both Acrobat Pro 7.08 and 8.0) described in the threads "Acrobat 7 Pro closes without warning after one minute" and "Actobat 8.0 Pro Closes Automatically".

    jjj
    Participating Frequently
    December 9, 2006
    I have submitted a support request with Adobe Australia, but have not heard back. Hopefully there is a resolution.

    jjj
    Participant
    December 9, 2006
    Hi,

    I also am encountering the same issue. Acrobat 8 pro will open, then automatically close in about 10 seconds. I also cannot "print to PDF" from other programs. I get the message "Acrobat is not currently active".

    My recently installed programs were ISS Blackice firewall and System Mechanic.

    I completely uninstalled both of those programs and reinstalled Acrobat 8, but it still closes automatically.

    Help please!