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Karma38200370k55n
Participant
June 24, 2024
Question

Add Text is not working

  • June 24, 2024
  • 2 replies
  • 1636 views

I am currently running Adobe Acrobat Pro Version 2024.002.20857 64-bit.  Just a couple days ago, the "Add Text" doesn't work correctly.  It either acts as an "Edit Text" or it will move the other charactors and words around the document in a random fashion or it will layer the letters on top of each other.  I uninstalled and reinstalled Adobe Acrobat 3 times hoping to get rid of this issue.  I also followed the advice about renaming the "Preferences" folder.  And I haven't found anything else on this forum.  I still am unable to add text to an existing document.  I use the paid version of Adobe so this problem is quit frustrating.

2 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
June 25, 2024

Try to revert to the Classic UI: https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-interface/td-p/14052807
Consider the "new Acrobat" as a beta version, many features are still missing or half-implemented.

Acrobate du PDF, InDesigner et Photoshopographe
    G
    gene_5120
    Participant
    April 17, 2025

    This is the correct answer. I'm guessing that Adobe rushed the new version out because they wanted a bunch of AI features. 

      Amal.
      Amal.
      Legend
      June 24, 2024

      Hi @Karma38200370k55n 

       

      Hi there

      Hope you are doing well and sorry to hear that

      Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

      As you have the most recent version of the application please try to repair the installation from the help menu (Win Only) and see if that works.

      Also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and check

       

      Let us know how it goes.

       

      ~Amal

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