Participant

Question

Adobe Acrobat is by far the worst program I've ever used

Forum|Forum|4 years ago
November 18, 2021
16 replies
7013 views

Updated almost weekly with minial feature advancements or performance improvements in sight, this horrific tool needs a re-write.

I cannot believe the industry tolerate such garbage.

Crash or freeze

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D

Dwight33385141kffm

Participant

Random locking of files with out a clue as to what password must be used, no reset no forgot password. It is the standard and will not improve for us lowlifes.

Congratulations Adobe

Amal.

Legend

Hi there

Adobe Acrobat doesn't apply password protection by itself.

Would you mind sharing more details about the issue you are experiencing? A small video recording of the steps you are doing would be very helpful.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.01.20615 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and see if that helps.

Let us know how it goes.

~Amal

Z

Zach31081357e61k

Participant

I agree with this assesment. I thought Adobe invented teh PDF. Have some pride.

Take a look at Bluebeam and see how you can improve.

T

Trolly32259550hdgx

Participant

It's 2023, I just got an update yesterday after all this time.

It is actually far worse. It crashes 3 times as much. Which is pretty much every time I open it now. I just have to make sure I save constantly before it does. It is the only program on my laptop and PC that does this.

Thank God for the protection of these failed monopolies by the Nanny state of America.

Amal.

Legend

Hi @Trolly32259550hdgx

I'm really sorry to hear that you're facing issues with Adobe Acrobat DC. It can be frustrating when technology doesn't cooperate. Let's work together to try and resolve this.

Firstly, could you clarify if this issue is specific to one particular PDF file or if it's affecting all the PDFs you're trying to open? Testing with a different PDF might help us understand the scope of the problem.

Also, could you please confirm the version of Adobe Acrobat DC you're using? To do this, go to the Help menu and select About Acrobat. Make sure you have the most recent version, which should be 23.06.20320. If not, you can check for updates through Help > Check for updates and then restart your computer.

For Windows users, you can attempt to repair the installation from the help menu. Unfortunately, this option is not available on Mac. If you're on a Windows system, give it a try.

In addition, resetting Acrobat preferences can sometimes resolve issues. You can follow the steps outlined in this link: How to reset Acrobat preference settings to default.

If the problem persists, you might want to consider creating a new test user profile on Windows with full admin rights or enabling the root account on Mac. This can help determine if the issue is user-specific or system-wide.

Please try these steps and let us know how it goes. We're here to assist you further if needed.

Your feedback will help us narrow down the problem and find a solution.

~Amal

S

Scott36373660unzy

Participant

Dude, it is pure unadultrated garbage, hire a QA department. And if you have a QA department fire every single one of them. And if you are developing this thing with Agile, that's why it is badly broken, switch to Waterfall, it works.

Mueller Media Group

Participating Frequently

2023, Still trash.

Editing forms or having to create anything in this program OTHER than one text box or siginiture field for signing is atoricous.

Bevi Chagnon - PubCom.com

Legend

Try reverting to the "classic" user interface instead of the new 2023 "modern viewer" (as Adobe likes to call it).

Instructions are here:

https://community.adobe.com/t5/acrobat-discussions/acrobat-2023-how-to-revert-to-classic-gui-user-interface/m-p/14052807

Lots of complaints here that the new interface has some missing functions and quite a few bugs.

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |

L

LeslieByrne

Participant

I could not agree more - I am paying $14.99 twice a month for what? Two programs that barely work and slow my PC down to preJurassic levels!!!! Where is the replacement - this is useless!

J

Jeff36293006ovcn

Participant

Adobe really is the perfect example of a company that doesn't give a sh t.

Their program used to work wonderfully, now it's bloated, slow, with confusing menus and submenus, duplicative functions that are (despite there being two of them) hard to locate for simple tasks, and on and on.

And they have the absolute, unmitigated gall to charge customers and raise rates continuously.

Every Adobe employee should be ashamed.

JR Boulay

Community Expert

Thank you for this constructive and argued message.

Acrobate du PDF, InDesigner et Photoshopographe

J

johane37958790

Participant

Is this the answer that is chosen to be the right? The program is utterly flawed and Adobe should re-write it from the ground. Look up Bluebeam, that's is actually ok to use.
This forum with all the Adobe boot licking experts....

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