Adobe Acrobat pro DC crashes

Hi there

Hope you are doing well and sorry for the trouble. As described the application is crashing when you try to compress the Architectural PDFs

Is this a behavior with a particular PDF file or with all the PDFs? Please try with with different format PDF files and check.

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 21.11.20039 installed. Go to Help > Check for updates and reboot the computer once.

Also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082 and check.

Also, please go through the help pages listed below and see if that works:

- https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

- https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

Regards

Amal