Adobe can't read all layers in AutoCAD export.

Question

Adobe does not display all the layers in my pdf. Other software, e.g. foxit, have no trouble opening the file and displaying all layers. I have set the page display settings to "show large images" and "always" use overprint preview.

I have this problem with multiple files, but have attached one particularly bad example here, e.g. almost every layer is missing from sheet 2, and most of the annotation from sheet 3.

I would greatly appreciate a solution.

Amal. · Answer

Hi there

Hope you are doing well and sorry to hear that

Is this an issue with an Autocad PDFs file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 22.3.20281 (Mac) or 22.3.20282 (Win) installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

Regards

Amal

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded