Skip to main content
A
AniRockShady
Participant
December 2, 2021
Question

Adobe Out of Memory

  • December 2, 2021
  • 1 reply
  • 572 views

Hello Guys, 
Today I faced the issue with "Adobe Out of Memory".

I checked for updates, Adobe did say that they fixed the issue last September 2021 with 21.007.2009x Optional update.
Unfortunately it's happening again and creating a work stoppage. 

- It's Creating the White Bars and there are no updates

- I will be checking for Windows 11 updates but this is the current sitrep.


Requesting some assistance

    This topic has been closed for replies.

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    December 2, 2021

    Hi there

     

    Hope you are doing well and sorry to hear that. As described you are getting the white strips on the PDF file.

     

    Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. Also, please share the PDF file in question so that we can check it at our end. https://helpx.adobe.com/document-cloud/help/sharing-pdfs.html

     

    Also go to Edit > Preferences > Page Display > Under rendering , select 'smooth line arts' 'Smooth images' and 'Enhance thine lines' > Click OK and reboot the computr once.

     

    Please try to repair the installation from the help menu (Windows only) and reboot the computer and check if that helps.

     

    Also try to reset the Acrobat preferences as described here - https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

     

    You may also try to create a new test user porofile with full admin rights in Windows or enable the root account in MAC and try using the application there and check.

     

    Regards

    Amal

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices