Participant

Answered

All Tools Pane Disappears/Empty When I Select Edit PDF?

Forum|Forum|1 day ago
June 17, 2026
59 replies
2942 views

When I select “Edit PDF” option, the “All Tools” pane disappears.

This issue seems persistent.

I’ve tried looking at the view/show settings.

Running a repair on the installation.

Uninstalling and Reinstalling Adobe Acrobat.

Can someone please help or provide some suggestions?

Thank you,

Correct answer Anand Sri Bhattacharya

Hi All!

Thanks for your patience and cooperation on this.

Please try the following suggestions, and let us know if this fixes the issue for you.

Please note: Create a backup of the registry settings before making any changes. To create a backup, check this article: https://support.microsoft.com/en-us/topic/how-to-back-up-and-restore-the-registry-in-windows-855140ad-e318-2a13-2829-d428a2ab0692

Go to the registry location: "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown"
Right-click on the right blank space > select New > DWORD 32-bit value.
Rename it to: bGenCoverPagesLabelStrings
Right click on the new value > Click Modify > add the value as ‘1’ (numeric one)
Restart the Acrobat and the machine and check the performance.

Let us know if you experience any issues.

Regards,

Anand Sri.

TMar2881

Participant

This is affecting our org as well. Commenting for updates.

khaledali

Participant

Easiest solution (Thanks to Google Gemini). It worked perfectly for me! In fact, I prefer the older interface.

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Taron432

Participant

Hi,

Is there an ETA on the patch to fix this bug? I have several hundred users,and have had to deploy this many time since yesterday.

Meenakshi0101

Community Manager

Hi Taron432,

We currently do not have an ETA. However, the team is working on this as a priority, and the fix patch will be available soon.

We appreciate your patience.

Thanks,

Meenakshi

Colton+Rhodes

Participant

Is there a case or incident number associated with this bug? I see that the product team is working on a fix. I want to know where I can check for status updates on this for our end users.

-+Curls+-

Participant

I’ve been working with one of our users in exactly the same situation. Anand’s fix helped us, but a patch would be appreciate it, thanks!

TheyBrokeSomethingAgain

Participant

Our org is also seeing this issue. How long until a patch is released?

Anand Sri Bhattacharya

Community Manager

Hello !

I am sorry for the troube. The product team has already started deploying the fix, and it may take some time to reflect at your end/users.

Thanks for your understanding and cooperation on this. 🙏🏼

~Anand Sri.

P

PBCADA

Participant

I have an entire organization with this issue which all departments cannot have their IT change registries like this. Adobe really needs to patch this ASAP instead of everyone messing with registry options.

Anand Sri Bhattacharya

Community Manager

Hello @PBCADA

I am sorry for the trouble. The suggestion is a workaround that you can apply to get the issue resolved immediately. The product team has already started deploying the fix, and it may take some time to reflect at your end/users.

I will really appricate your cooperation and patience on this.

~Anand Sri.