Participant

Answered

All Tools Pane Disappears/Empty When I Select Edit PDF?

Forum|Forum|3 months ago
June 17, 2026
207 replies
30516 views

When I select “Edit PDF” option, the “All Tools” pane disappears.

This issue seems persistent.

I’ve tried looking at the view/show settings.

Running a repair on the installation.

Uninstalling and Reinstalling Adobe Acrobat.

Can someone please help or provide some suggestions?

Thank you,

Correct answer Anand Sri Bhattacharya

Hello @Old_m8

Thanks for your patience and cooperation on this.

The patch is available with the fix 26.001.21691, Planned update, Jun 25, 2026. Please install the latest build of Acrobat from Menu (Win) | Acrobat (Mac) > Help > Check for updates. Restart the machine after installing the updates, and check the performance of the app.

Let us know if you experience any issues after installing the latest build

Regards,

Anand Sri.

joymano

It’s doing this to me, and I’m on a deadline! NOTHING WORKS.
I’m on a MacBook Pro using macOS Tahoe 26.6.2
Acrobat Version 2026.001.21745

It’s set to auto-update. No updates available.
I need this fixed!

nekobot

Participant

I’m sorry, but it’s still not working for me. I’ve already installed the patch, but the issue still persists even now. Somehow, the app has also suddenly started closing whenever I try to print a file. It’s really frustrating.

BaniVerma

Community Manager

Hi @nekobot,

I'm so sorry to hear the update didn't resolve this for you, and it's frustrating to see a new crash on top of it now.

Just to make sure we understand: you installed the Acrobat update mentioned earlier in this thread, but the All Tools pane issue continues, and, separately, Acrobat now closes unexpectedly when you try to print a file.

For the All Tools pane issue, could you confirm:

Platform: Windows or Mac?
Exact Acrobat build (Menu > Help > About Adobe Acrobat)?

A couple of things others in this thread have had success with while a permanent fix rolls out: close Acrobat completely, restart the machine, and make sure it's connected to the internet before reopening. If you're on Windows, switching to the Legacy interface (View > Disable New Acrobat) has also worked as an interim workaround for people still seeing the issue after updating.

For the print crash:

Does it happen with every PDF you try to print, or one specific file?
Is that file stored locally, or on a network/shared drive?
Is there an error message or crash code shown when Acrobat closes?

In the meantime, two things worth trying: confirm your printer driver is up to date, and try Print As Image from the Advanced print options, which sometimes gets a document printing while the underlying cause is looked into.

Please share those details, and we'll take it from there.

Thanks,
^BS

Henrique E. S.

Adobe Employee

Please be assured that Adobe provides technical support to all of its users, regardless of their plan or subscription type. You can reach their official support team through the following channels:

Live Chat (Recommended): This is the fastest way to get help and is available 24/7. Simply visit the Adobe Contact Page, sign in with your Adobe ID, and click the chat icon in the bottom right corner.
Phone Support: Available for billing queries and specific account types. Once you log into your Adobe account, the local phone number and available operating hours for your region will be displayed on the support page.

Tip: Always sign in with your Adobe ID before starting the chat or call. This allows the support agent to view your active services immediately and assist you much faster.

Anand Sri Bhattacharya

Community Manager

Hi All,

Thanks for your patience and cooperation on this.

The patch is available with the fix 26.001.21691, Planned update, Jun 25, 2026. Please install the latest build of Acrobat from Menu > Help> Check for updates. Restart the machine after installing the updates, and check the performance of the app.

Let us know if you experience any issues after installing the latest build

Regards,

Anand Sri.

Old_m8

Participant

Support got back to us over the weekend and said that engineering have rolled something back and it should be resolved and to just restart Acrobat. I got in on Monday, and everything was working fine, but the version number remained the same as it was when the issue occured. I asked support what was done to fix it and why didn’t the version number change if there was a change. They wouldnt tell me what was done or if the version number should have changed. Just that it was fixed and to let them know if its still an issue. So I left it at that and told them it we no longer had the issue.

Anand Sri Bhattacharya

Correct answer

Community Manager

Hello @Old_m8

Thanks for your patience and cooperation on this.

The patch is available with the fix 26.001.21691, Planned update, Jun 25, 2026. Please install the latest build of Acrobat from Menu (Win) | Acrobat (Mac) > Help > Check for updates. Restart the machine after installing the updates, and check the performance of the app.

Let us know if you experience any issues after installing the latest build

Regards,

Anand Sri.

Mari Roberson

Participant

No change in mine. It was suggested to revert to a previous version (it reverted to 26.1), which is not as user friendly, but I can still send documents for e-signatures. However, I was hoping that the version that was broken back on June 10th would become available again. I rebooted and that is not the case. If the broken version has been fixed where the tools are available again would I have to uninstall and reinstall then?

Anand Sri Bhattacharya

Community Manager

Hello @Mari Roberson

The issue has been fixed from the product side, and there is no change in the app version. Please restart the Acrobat, and the machine once. Check the performance, and let us know if you experience any issues.

Regards,

Anand Sri.

Mari Roberson

Participant

Anand Sri, restarting does NOT resolve anything. This issue is NOT resolved and you all telling us that it is without providing a true patch fix is just ridiculous.

david_1113

Participant

We have confirmation from our users that this issue is now fixed. No registry change was needed. Just a reboot and re-open of the app. Whatever fix was pushed out worked.

dave365x

Participant

Same here. Issue’s been resolved without having to tweak the registry. Latest version: 26.001.21677

Anand Sri Bhattacharya

Community Manager

Hello @dave365x

The issue has been fixed from the product side, and there is no change in the app version. Please restart the Acrobat, and the machine once. Check the performance, and let us know if you experience any issues.

Regards,

Anand Sri.

JR Boulay

Community Expert

Old bugs come and go, and then come back again!

There is another fix in this thread:

Acrobate du PDF, InDesigner et Photoshopographe

joedalton

Participant

I just asked my users to swap back to the “New Acrobat” and all the tools are working fine again now as well. I can’t see a patch version change, so not sure what has sorted it exactly.

Anand Sri Bhattacharya

Community Manager

Hello @joedalton

The issue has been fixed from the product side, and there is no change in the app version. Please restart the Acrobat, and the machine once. Check the performance, and let us know if you experience any issues.

Regards,

Anand Sri.

JCannon2026

Participant

I was able to get my edit panel back by right-clicking on the text in the document and selecting “Edit this PDF” after a program restart. Not sure if others would have the same experience.

Anand Sri Bhattacharya

Community Manager

Hello @JCannon2026

The issue has been fixed from the product side, and there is no change in the app version. Please restart the Acrobat, and the machine once. Check the performance, and let us know if you experience any issues.

Regards,

Anand Sri.

joymano

NO. It IS NOT fixed!

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.