Asking how to stop the"Reopen Closed PDFs" message from appearing?

This helped rid the message in Acrobat DC 2020. Credit to Amal.

1) Close Acrobat/Reader and then Open regedit.exe in Run command.

2) Navigate to the Path: HKLM\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\DC\ and create a key with name "FeatureState"

3) In FeatureState Create a new item with Type: "REG_DWORD" Name: "SessionRestorePromptAbnormalExit" and Value: 0

4) Relaunch Acrobat/Reader and observe that the Blue popup won't be coming again for you.

This is actually a WRONG answer.

.

Can we get a correct answer?

None of these answers on the whole thread stopped the 'Reopen closed PDFs' pop-up.

I personally don't give up on things, but I have to admit that this patticular restore message showing its face again have beat me down like in a ROCKY movie

I apologize, but I forgot to add this as the first slide  with the link that I provided at the beginning of my last reply.

Hello,

In the link below is a basic explanation, though redundant to this thread about this feature (or bug depending on the point of views).

https://helpx.adobe.com/acrobat/using/whats-new/2019.html#SimplifiedShareexperienceforviewingreviewingandsigning

In my personal case, after reading much and contributing to some ideas in this thread, I consulted the learning the basics guide from that link . So  I came to the conclusion that it seems to be a useful feature.

If you have any type of files in any of the areas of the shared working space, it will keep you updated with last minutes changes and remind you of prioritizing tasks. But because I am not a very organized person, and I cannot keep track of every change I do to my documents ( much less if I choose to share hundreds of documents with other users on a regular basis) , I don't consider it useful if I don't know who, what, when, where, to whom affected those files .

And because it is aimed for networked environments in combination with cloud services, it appears to me that so much is involved in between and so much can go wrong if you are not a very organized person and much less interested in keeping a system well maintained like you would with your vehicle to get to work.

I don't work in a mass production environment or belong to a staff that constantly have to review and approve things when the geographical distance is a limitating factor in a fast workflow environment.

So in my personal case the work around is as follows:

----------------------------------BREAK-------------------------------------

As for the Registry, eventually a user will have to learn some basics to get under the hood and make changes to their system to make it work the way he/she wants. Yes, it may be advanced but not if the propper guidance is followed.

To add value to your last questions about the registry  I am sharing some slides here to aid in that aspect. Ayu$h just abbreviated the registry path for you. But in the long readable way this is how it would be illustrated:

The registry is grouped in a different sets or hives (as Microsoft refers to it; short for logical group of keys); hence HKLM = Handle to Registry Key (HKEY) Local Machine.

The registry path directorys are divided in levels with the "\" (backlash). Just click on the ">" sign next to the following item to continue to go deeper in other subdirectories as shown below:

And then see if Ayu$h recommendation worked out for you. It is still worth trying and  getting familiarized with a new skill

Hi,

Please update your Acrobat (It should Auto update or you should do Help -> Check for updates) and get to the version (2019.012.20036) .

If you do not wish to see the Blue popup which ask you to Restore your Previous session, you can do it as

1) Close Acrobat/Reader and then Open regedit.exe in Run command.

2) Navigate to the Path: HKLM\SOFTWARE\WOW6432Node\Adobe\Adobe Acrobat\DC\ and create a key with name "FeatureState"

3) In FeatureState Create a new item with Type: "REG_DWORD" Name: "SessionRestorePromptAbnormalExit" and Value: 0

4) Relaunch Acrobat/Reader and observe that the Blue popup won't be coming again for you.

Let me know if that helps.

Thanks

Ayush Jain

I am still having this problem on Windows 7 after attempting all of the fixes offered here as well as completely reinstalling Adobe Reader using the Adobe Cleanup Tool. I hope a fix will be discovered soon, thank you.

Please see links below. They are recent as of May and June 2019.

Clearing the last session

Notification when opening pdf: your last acrobat session ended abruptly

These are the best answers I could find for you; it is not happening to some people with Windows 10 though.

As for the antimalware and anti-virus tools, that is a good observation; you can always try and disconnect your computer from the Internet, disable those tools, and then see if your Adobe product is trying to connect to the Internet in an attempt to search and restore files that were not fully synchronize to a cloud service when the file(s) were created.

If that is the case, my best guess would be that the Synchronizer, or some sort of Cloud Service file/folder synchronization is or could be the cause of that message reappearing every time you open Acrobat.

If you are familiarized with the Adobe Creative Cloud Desktop App, check if it runs as StartUp program and disable it. You can also login to your Creative Cloud Service through you user account settings and see if there is a shared service or app that may need to be uninstalled/reinstalled from there.

Worst case scenario would be  doing a backup of all your work first , then uninstall Acrobat from Windows using Control Panel --> Uninstall Program and Features (if it applies to your case); and reinstall again but  this time using a stand-alone installer for your operating system.

Follow these instructions if you have a subscription:

Download and install Acrobat DC subscription

Follow these instructions if you don't have a subscription:

Download Pro or Standard versions of Acrobat DC | Non-subscription

To perform updates to the latest version, detect which version is apt for your operating system,  and/or perform a manual install

follow these instructions

Install Acrobat and Reader updates

Yes no problem.  I was reading earlier that maybe a running an update for both your windows 7 and Adobe Acrobat may help; I am suggesting this because it does not make any sense why the settings under Preferences refuse to stay as you choose.

I would still try and clear all recent files to see if that resolves the issue.

Open Adobe Acrobat. Do not open any files or documents. Do not cick on Restore if that message reappears.

Go to your File Menu.

Click on File ---> View Recent---> scroll down to "View All Recent Files" ----- and you will see a list of all recent PDF  files that you have opened before.

On the bottom, right hand corner of that screen,  there is a link in blue letters "Clear Recent".

Click on it to clear all those files; you will not be deleting them, it is just like clearing a temporary folder. You can always access them again by "File---> Open" method.

Close the Adobe Acrobat and reopen it again. See if this works

The following link are a little reduntant to the issues discussed here but further reading never hurts to obtain additional insights.

https://helpx.adobe.com/acrobat/using/whats-new.html

Reopen PDFs Launched in previous sessions on Opening Acrobat/Reader – Share your feedback on Acrobat DC

What's new in Adobe Acrobat DC