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Participating Frequently
June 15, 2024
Answered

Bookmarks Scrolling Not Working

As of a few hours ago, my mouse wheel scrolling is no longer working in the Bookmarks side panel. It works everywhere else but not in Bookmarks. Started today. Guessing an Update fart. Is there a fix for this?

Saurav BhatiaCorrect answer
Adobe Employee
June 28, 2024

We are delighted to share that the issue has been resolved in our latest update. You can check for updates under the Help menu or wait for it to be automatically applied. The updated versions carrying the fix are:

Win: 24.002.20895

Mac: 24.002.20893

Thank you for your patience. We are always here to ensure you have the best experience possible.

123 replies

Participant
June 18, 2024

I am experiencing this issue as well. This is very frustrating for people who work with hundreds of bookmarks within a file. Having to use the scroll bar severely stunts our workflow. I would appreciate it if this bug was fixed as soon as possible.

 

Thank you

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Participant
June 18, 2024

The same issue here. Would be great to know if there is any timeline for the fix on this

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Participant
June 18, 2024

Very annoying glitch, a quick fix/solution would be appriciated.

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Adobe Employee
June 18, 2024

Hi,

Thanks for reporting the issue. We are able to reproduce it on our side and we will fix this in the upcoming release. 

 

Thanks

Rachit

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Participating Frequently
June 18, 2024

Which is... when?

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Adobe Employee
June 18, 2024

Thank you for bringing this to our attention. Regret any inconvenience this may have caused. Rest assured, we are looking into the issue and will do our best to resolve it as quickly as possible. Appreciate your patience and understanding!

 
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Participating Frequently
June 21, 2024

Hi, 

 

Any chance it will be resolved for next Monday?

 

Sincerely

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Participant
June 18, 2024

We are also facing same issue

Is there any settings to be changed for it

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Participant
June 18, 2024

Still having issue 

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Participant
June 18, 2024

Glad to know its not just me. Issue exists in both Acrobat and Acrobat Reader. I checked for updates and it updated to version 24.002.20857, but that didn't fix it. 

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Participant
June 17, 2024

5:21 PM EST: Still having this issue. 

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Participant
June 17, 2024

I have the same issues, scroll wheel not working in the bookmark section.

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