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Participating Frequently
June 15, 2024
Answered

Bookmarks Scrolling Not Working

  • June 15, 2024
  • 76 replies
  • 41780 views

As of a few hours ago, my mouse wheel scrolling is no longer working in the Bookmarks side panel. It works everywhere else but not in Bookmarks. Started today. Guessing an Update fart. Is there a fix for this?

Correct answer Saurav Bhatia

We are delighted to share that the issue has been resolved in our latest update. You can check for updates under the Help menu or wait for it to be automatically applied. The updated versions carrying the fix are:

Win: 24.002.20895

Mac: 24.002.20893

Thank you for your patience. We are always here to ensure you have the best experience possible.

76 replies

Participant
June 17, 2024

@Adobe can you confirm this issue

 

Participant
June 17, 2024

Same here, company wide, seems to be related to the latest update 24.002.20857 | 64-bit

Participant
June 17, 2024

Same; June 17, 2024.

Participating Frequently
June 17, 2024

Thanks I'm not alone...same for me...just happened today 17 June around 3pm

Participant
June 17, 2024

I've got the same issue.  I tried to chat with Adobe and they suggested I fully delete the app and start over, but that would also delete all my settings.  

Frytor
Participant
June 17, 2024

It seems that whoever was chatting with you has the same idea as me on how to solve the problem...none at all

Participant
June 17, 2024

Same here, very frustrating - following for any updates/fixes

Participant
June 17, 2024

Same issue here at work.  Can't scroll through Bookmarks, but can scroll the documents.

Participant
June 17, 2024

Was there a fix for this does anyone know? As of today I am also unable to scroll bookmarks. I have checked "enable scrolling" is on, have restarted Adobe Acrobat, checked for updates (there aren't any, am on the latest) and tried different PDF files to no avail. Thanks

Participant
June 17, 2024

same issue here 2 days later!

Participant
June 17, 2024

I am also experiencing this issue, Adobe please look in to this ASAP!!!