Participating Frequently

Answered

Bookmarks Scrolling Not Working

123 replies
42096 views
Translate

As of a few hours ago, my mouse wheel scrolling is no longer working in the Bookmarks side panel. It works everywhere else but not in Bookmarks. Started today. Guessing an Update fart. Is there a fix for this?

S

Saurav BhatiaCorrect answer

Adobe Employee

We are delighted to share that the issue has been resolved in our latest update. You can check for updates under the Help menu or wait for it to be automatically applied. The updated versions carrying the fix are:

Win: 24.002.20895

Mac: 24.002.20893

Thank you for your patience. We are always here to ensure you have the best experience possible.

Show previous replies

M

Mark Malak

Participant

@Adobe can you confirm this issue

Translate

C

Chad5C75

Participant

Same here, company wide, seems to be related to the latest update 24.002.20857 | 64-bit

Translate

R

Ruth38094362ptxb

Participant

Same; June 17, 2024.

Translate

G

Giovanni22846570mald

Participating Frequently

Thanks I'm not alone...same for me...just happened today 17 June around 3pm

Translate

M

Mark353060688du2

Participant

I've got the same issue. I tried to chat with Adobe and they suggested I fully delete the app and start over, but that would also delete all my settings.

Translate

Frytor

Participant

It seems that whoever was chatting with you has the same idea as me on how to solve the problem...none at all

Translate

S

Stuart30955488xckl

Participant

Same here, very frustrating - following for any updates/fixes

Translate

D

Doreen3809129819e3

Participant

Same issue here at work. Can't scroll through Bookmarks, but can scroll the documents.

Translate

J

James38088075gqdq

Participant

Was there a fix for this does anyone know? As of today I am also unable to scroll bookmarks. I have checked "enable scrolling" is on, have restarted Adobe Acrobat, checked for updates (there aren't any, am on the latest) and tried different PDF files to no avail. Thanks

Translate