Bug convertir pdf en word

Hi there,

I hope this message finds you well. I'm sorry to hear that you're having trouble creating PDF files in Acrobat DC. I'm happy to help you troubleshoot this issue.

First, let me ask a few questions to better understand the problem:

• Is this an issue with a particular Word file or with all files?
• If the file is stored on a shared network/drive, have you tried downloading it to your computer locally and then trying to open it?
• Can you share a video recording of the steps you are taking to create the PDF file? This would be very helpful.
• What is the version of Acrobat DC you are using? To check the version, go to Help > About Acrobat.

Once I have a better understanding of the problem, I can provide more specific troubleshooting steps. In the meantime, here are a few things you can try:

• Make sure you have the latest version (23.03.20284) of Acrobat DC installed. You can check for updates by going to Help > Check for Updates.
• Repair the installation of Acrobat DC. To do this, go to Help > Repair Installation.
• Reset the Acrobat preferences. To do this, follow the instructions in this article: https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082
• Create a new test user profile with full admin rights in Windows or enable the root account in macOS and try using the application there.
• Try creating or combining the PDF online using the Adobe Acrobat Link tool: https://acrobat.adobe.com/link/tools/

I hope these suggestions help! Please let me know if you have any other questions.

Best regards,

Amal