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A
Anonymous
September 17, 2019
Question

Can't Copy + Paste Chinese/Japanese Characters from PDF to Elsewhere Without Getting Strange Symbols

  • September 17, 2019
  • 1 reply
  • 3759 views

On macOS Mojave V. 10.14.6 and using Acrobat Pro DC V. 2015.007.20033

I have e-mails saved as PDF's that contain Chinese/Japanese characters and I can't copy + paste the text from them into other things such as Google Translate, Word, TextEdit etc without getting funky symbols. I've already tried googling/looking up other posts, pasting in certain ways like pasting special + pasting unformatted + pasting formated + copy with formatting, etc but I still pretty much get the same result. Any help is appreciated, thanks.

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    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    September 26, 2019

    Hi Kristys,

     

    Sorry for the delay in response.

     

    We have tried to replicate the issue on our end. We are able to copy and paste the Chinese text without any issue.

    Could you please let us know how exactly you have created the PDF from the email?

    Would you mind sharing the PDF with us? We would like to check the PDF on our end.

    You can share the file using the steps povided in the following link https://forums.adobe.com/docs/DOC-7161

     

    Let us know if you need any help.

     

    Regards,

    Meenakshi

     

     

     

     

    A
    Anonymous
    October 5, 2019
    Hi, Meenakshi. I wasn't able to resolve the issue. I ended up not needing help anymore, but the PDF was created by using Mac's Mail App and using File -> Export as PDF for the e-mails. I no longer have the PDFs.
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