Can 't sign documents through RDP

Forum|Forum|2 years ago
January 12, 2024
3 replies
1248 views

Can't sign documents with Adobe Acrobat through Remote Desktop Connection after applying Windows January Update. Tried on 2 more servers one with the January update and one without.

Adobe Version - 2023.008.20458 - 64 bit

Windows Server 2022

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S

Steve34826950dxgl

Participant

by deleting the reg keys listed in this thread i was able to get the add signature page to pop in Adobe Reader 2023.008.20470. Granted, don't know if the reg keys will recreate themselves on next update but the fix below allowed me to sign documents in Server 2022 Standard via a RDP connection.

https://community.adobe.com/t5/acrobat-discussions/actobat-reader-on-rds-2022-server-module-keeps-crashing/td-p/14360661

S

Steve34826950dxgl

Participant

I'm having the same issue. Server 2022 via RDP connection when i try to sign a doc i get a gray overlay screen. have deselected the 'use modern interface for signing' under preferences -> signatures -> creation and appearance preferences. running version 2023.008.20470.