CANCEL PLAN

​@Alejandra somoza 

You can post to the Account, Payment, & Plan forum.

https://community.adobe.com/account-payment-plan-4

Adobe staff can look up your account details by using your login. 

Staff is tagged as “Community Manager”. Volunteers in the system are “Community Experts”.

Jane

You need to talk to Adobe’s customer service for all subscription related issues. We don’t have access to Adobe’s internal systems and cannot help to resolve such issues. Most of us here are users of Adobe’s products and not employees.