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Frewity
Inspiring
September 7, 2021
Answered

Cannot disable Home Screen

  • September 7, 2021
  • 2 replies
  • 2165 views

I am using MacPro with MacOS 11.5.2, Acrobat 2021.005.20058.

I have the "Show Home screen when all documents are closed checkbox" unchecked and yet, the home screen persists in opening when Acrobat is first launched ie, when I double click a pdf, the homescreen opens, not the pdf file. What is really confronting is this does not happen again on subsequent files. It'sonly after the computer is shutdown and then restarted each day.

 

For the life of me, I cannot understand why Adobe chooses to offer a duplicate file system when it is not required - it is screen clutter for the sake of screen clutter

Correct answer Amal.

Hi Frewity

 

Hope you are doing well and sorry for the trouble. As described the home screen persist to open even after setting the preferences in the application.

 

Please try to reboot the computer once and see if that works.

 

Also try to reset the Acrobat preferences as described in the help page https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

 

You may also try to create a new test user profile with full admin rights or enable the root account in Mac and try using the application there and check.

 

Regards

Amal

2 replies

JimRanes
JimRanes
Participant
June 18, 2024

This issue still is not solved. Replying to bump this topic. Anyone know of any progress on how to turn off the home screen? Very annoying. The setting in the preferences does NOT work. C'mon Adobe, I know you can do better

    Amal.
    Amal.
    Legend
    July 3, 2024

    Hi there 
     
    Hope you are doing well and sorry to hear that
     
    What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20857 installed. Go to Help > Check for updates and reboot the computer once and see if that works.

     

    Let us know how it goes.

     

    ~Amal

    Amal.
    Amal.Correct answer
    Legend
    September 8, 2021

    Hi Frewity

     

    Hope you are doing well and sorry for the trouble. As described the home screen persist to open even after setting the preferences in the application.

     

    Please try to reboot the computer once and see if that works.

     

    Also try to reset the Acrobat preferences as described in the help page https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

     

    You may also try to create a new test user profile with full admin rights or enable the root account in Mac and try using the application there and check.

     

    Regards

    Amal

    F
    FrewityAuthor
    Inspiring
    September 12, 2021

    Hi Amal

    Damned Acrobat has reverted again. There must a code error for this to happen.

    Now, if I reboot and had not shut down acrobat, on startup the damned home window comes up - infuriating, as if I want my desktop to have something that size uninvited. If I click on the Acrobat icon in the doc, the home window comes up. If I click the Acrobat icon in the applications foilder, the home window comes up. If I click on a pdf, the pdf opens as it should.

    How to get rid of the infernal Home page!!! Using the community link you suggested is unfortunately 4 years and ALL of those upgrades out of date, OK, I found all the items because I think I know what I am doing.

    Adobe really needs to take stock and appreciate that lots of us are very happy with the MacOS operating system and finder, we do not need Adobe to suggest something else which is a 100 iterations worse than Apples finder system that I have been using since my first NEW MacPlus on which I ran Adobe Illustrator 1.0. Illustrator and Photoshop don't behave like this and there would be hell to pay if they did. Acrobat is a lollipop program that has competitors, I guess Adobe is trying to differentiate itself from those and in the meantime is wrecking what once was a brilliant program to one that caters for everyone. The trick would be to allow users to hide features that do not wish to use and let high end pdf processors and workflow users do what they want.

     

    Best Regards

    Ron

      Amal.
      Amal.
      Legend
      September 13, 2021

      Hi Ron

       

      We are sorry to hear that. You may please submit your feedback to the engineering team using the link https://acrobat.uservoice.com/

       

      Regards

      Amal

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