Converting word to pdf, It comes out blank.

Forum|Forum|2 years ago
September 11, 2023
3 replies
3530 views

Hi Guys,

I'm having issue with adobe. When i convert a word document to PDF. It goes Blank. Please assist.

PDF

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Correct answer Amal.

all of us are using Adobe Acrobat 23.006.20320

Hi there

The new version (23.06.20360) of Acrobat is now available. Please try to update the application from the help menu > check for updates and reboot the computer once and see if that works.

Let us know how it goes.

~Amal

Amal.

Legend

Hi all

Hope you are doing well and thanks for reaching out.

Please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/converting-word-file-to-pdf-document-content-missing-from-pdf-using-right-click-convert-to-pdf/td-p/14078742 and see if that works for you.

Let us know if you are referring to something else.

~Amal

staceyb46664560

Participant

Hi,

I am having the same issue and have tried the suggestions mentioned as well as uninstall and reinstall. Was working properly until around 9/6/23. Test doc & PDF attached. The 2nd page of the PDF comes up blank but the word document has info on it.

TEST.docx

TEST.pdf