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Participant
September 11, 2023
Answered

Converting word to pdf, It comes out blank.

  • September 11, 2023
  • 3 replies
  • 3516 views

Hi Guys, 

 

I'm  having issue with adobe. When i convert a word document to PDF. It goes Blank. Please assist. 

This topic has been closed for replies.
Correct answer Amal.

all of us are using Adobe Acrobat 23.006.20320


Hi there

 

The new version (23.06.20360) of Acrobat is now available. Please try to update the application from the help menu > check for updates and reboot the computer once and see if that works.

 

Let us know how it goes.

 

~Amal

3 replies

Amal.
Community Manager
Community Manager
September 13, 2023

Hi all

 

Hope you are doing well and thanks for reaching out.

 

Please go through the correct answer marked in the similar discussion https://community.adobe.com/t5/acrobat-discussions/converting-word-file-to-pdf-document-content-missing-from-pdf-using-right-click-convert-to-pdf/td-p/14078742 and see if that works for you.

 

Let us know if you are referring to something else.

 

~Amal

staceyb46664560
Participant
September 14, 2023

Hi,

I am having the same issue and have tried the suggestions mentioned as well as uninstall and reinstall.  Was working properly until around 9/6/23.  Test doc & PDF attached.  The 2nd page of the PDF comes up blank but the word document has info on it. 

Participating Frequently
September 13, 2023

Me too. This is a big issues for us at our office.

Participant
September 14, 2023

I'm having the same problems - have visited the thread below with no improvement..

Participant
September 13, 2023

Mine too.