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Participant
February 14, 2024
質問

Deactivating a license when the laptop crashed and has had everything re-stalled

  • February 14, 2024
  • 返信数 1.
  • 547 ビュー

I have reached the maximum  numbers of users of a license but did not deactivate a license as the whole laptop crashed and I could not deactivate that license per the instructions.

So what do I do to deactivate that license? I have reinstalled back on the machine but it comes up reached the maximum number of users.

 

このトピックへの返信は締め切られました。

返信数 1

try67
Community Expert
Community Expert
February 14, 2024

License for which application, including version number, please...

jond47928700作成者
Participant
February 14, 2024

Adobe Acrobat XI

try67
Community Expert
Community Expert
February 14, 2024

Then you must contact Adobe Customer Support and ask for an "activation count reset".