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Participating Frequently
Aug 8, 2023 9:13 PM UTC
Question

Disable Auto Update of Acrobat Reader on a Mac

How do I disable the Auto Update for Acrobat Reader on my Mac. There is no option for this under Preferences.

6 replies

Known Participant
Oct 12, 2023 8:19 PM UTC

One related issue is that the new version of Adobe Reader has a major scroll bars problem (https://community.adobe.com/t5/acrobat-reader-discussions/how-to-enable-scroll-bar/td-p/7307609), and one workaround is to keep the previous version in place, for now. But this inability to turn off auto-update means we users are having to do manual reversions on an ongoing basis. Adobe really need to get a handle on both of these issues. 

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AkanchhaS8194121
Legend
Aug 8, 2023 9:21 PM UTC

Hi @Julia31541172rzli 

 

Hope you are doing well.

Adobe Acrobat Reader is set up for automatic updates by default. It does not provide any UI option in the preferences to control this setting.

IT Administrators can control the update settings using the Adobe Customization Wizard or the Windows Registry.

 

Thanks,

Akanchha

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Participating Frequently
Aug 15, 2023 8:47 PM UTC

Sorry, not getting it. I am talking about my own Mac, I don't have an administrator. Is there any way I can stop the updates myself?

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AkanchhaS8194121
Legend
Aug 18, 2023 7:41 AM UTC

@Julia31541172rzli customization wizard has a Mac installer as well.

https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/basics.html 

 

~Akanchha

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