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Victor257693315n6i
Participant
August 23, 2022
Question

Error al imprimir

  • August 23, 2022
  • 1 reply
  • 1260 views

Al ver la vista previa de como saldrá el documento es perefcto se ve bien y nitido pero al imprimir el codumento sale impreso en varias hojas y en un formato extrano como de "Texto plano" sin formato ni estilos ni formularios ademas de ocupar varias hojas aun que solo sea 1 hoja.

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1 reply

Amal.
Amal.
Legend
August 23, 2022

Hi there

 

Hope you are doing well and sorry for the trouble.

 

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

What is the version of the Application and the OS you are using? To check the version go to Help > About Acrobat  and make sure you have the recent version 22.2.20191 installed. Go to Help > Check for updates an reboot the computer once.

 

Also, please share the screenshot of the Acrobat print window and the selections you have made for a better understanding

 

Please try to print the PDF as an image and see if that helps. Open the PDF > Print > Advanced > Print as image and check.

 

Also, try to repair the Acrobat installation from the help menu (Win Only) and reboot the computer and check if that works.

 

You may also try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

 

 

Regards

Amal

    V
    Victor257693315n6iAuthor
    Participant
    August 24, 2022

    Hola de nuevo.

     

    He probado a desinstalar y volver a instalar Adobe reader DC pero sigue fallando.

     

    Tambien he probado a cambiar el campo de impresión "Formularios y Comentarios" he probados todos y salen mal (cada uno de elos diferente pero todos mal)

     

    He probado a abrir e imprimir el PDF con EDGE y con otros programas y no falla nada, es solo con Adobe Reader y solo en uno de los equipos, si ese mismo PDF lo paso a otro PC y lo imprimo sale perfecto.

     

    GRACIAS !!!! por vuestra ayuda y colavoración.

    Amal.
    Amal.
    Legend
    September 6, 2022

    Hi @Victor257693315n6i 

     

    We are sorry for the delay in response.  Please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html and see if that works.

     

    ~Amal

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