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L
LA_Beth
Participant
January 13, 2020
Question

Error: This operation is not allowed, since scanning is in progress.

  • January 13, 2020
  • 11 replies
  • 13322 views

Using Adobe Acrobat Pro DC v. 2019.021.20061

 

As of today, when I try to enhance my scans, I get the error message:  This operation is not allowed, since scanning is in progress.

 

I have no scanner associated with this program.

 

Tried closing the app and got the same message.

 

Updated the app; repaired the installation.

 

Rebooted and still the same message when I try to enhance my scans.

 

Please help.  Thank you!

    This topic has been closed for replies.

    11 replies

    B
    Bryon228591781q9j
    Participant
    October 28, 2023

    I've had the same problem and nothing seems to help other than using the scanner software that came with the machine. I've used Acrobat for a long time...when you bought a license and could use that license forever and have never had this problem. This seems to be an issue that Adobe is ignoring. There is the post below and all Adobe did was point to this article that doesn't help me on a mac. 

    https://community.adobe.com/t5/acrobat-discussions/this-operation-is-not-allowed-since-scanning-is-in-progress/td-p/10002174

      Amal.
      Amal.
      Legend
      March 1, 2024

      Hi there

       

      Hope you are doing well and sorry for the delay.

       

      If you are still experiencing this issue please update the application to the recent version 23.08.20555 installed. Go to Help > Check for updates and reboot the computer once.

       

      If it still doesn't work, please remove the application using the Acrobat cleaner tool https://adobe.ly/3uU3HQk, reboot the computer and reinstall the application using the direct link https://adobe.ly/49WNit5 and check.

       

      ~Amal

      S
      scott@ccsipro.com
      Participant
      January 24, 2022

      The fix from sept 9 was to not use adobe.  That is not a fix.  

        J
        Josephine5C9A
        Participant
        October 26, 2020

        Please see my post from Sep 9, 2020.  It worked for me.  Good luck!

        K
        kehs
        Participant
        October 26, 2020

        This just started to happen to me the past month or so. I'm guessing because I updated my printer and/or my program? I had to scan using photoshop "from devices." I'm really cranky about acrobat not being able to reset this error. I hope the find a solution to this soon. 

        J
        Josephine15D5
        Participant
        October 1, 2020

        Please see my reply from Sep 9, 2020.  It worked for me.  Good Luck!

        Using the XPS Viewer , which is an Optional Feature you can download in Windows.  I was able to print the PDF document to Microsoft XPS Document Writer, open the file in XPS Viewer (*.oxps or *.xps).  Print the document to Adobe PDF.  I hope this helps. 

        D
        Donald5FDD
        Participant
        September 30, 2020

        I have the same problem, if it is not resolved I will give up using Acrobat !!!!

        J
        Josephine5C9A
        Participant
        September 9, 2020

        Using the XPS Viewer , which is an Optional Feature you can download in Windows.  I was able to print the PDF document to Microsoft XPS Document Writer, open the file in XPS Viewer (*.oxps or *.xps).  Print the document to Adobe PDF.  I hope this helps. 

        Y
        Yael31558801s70g
        Participant
        August 8, 2023

        Great solution!

        Tried printing using MS print to pdf (Advanced/print to file) and it works very well too. if you get a bad parameter notification -delete tags and the OCR'd pdf can be saved.

        Many thanks!

        AntonySendall
        AntonySendall
        Known Participant
        September 1, 2020

        I have had the same problem for several days now. It is VERY annoying. Hopefully, they are working on a solution. 

        N
        nikline
        Participant
        June 18, 2020

        I'm having the same problem...hopefully an update is released ASAP. I tried enhancing my PDF in Acrobat pro both on a Mac and PC and neither works...get the same error message, "This operation is not allowed since scanning is in progress."

          P
          Patrick Clancy
          Participant
          May 20, 2020

          I have been using my Epson Scanner With Adobe Acrobat for years.  Today, I had three of my machines stop working.  They go to page 1 of "optimizing" and stop.  The error message is 

          This operation is not allowed, since scanning is in progress.  This can only mean that they made an error in a recent update.

           

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