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Participant
October 4, 2023
Question

Exclusão de Caixa de Seleção

  • October 4, 2023
  • 2 replies
  • 586 views

Prezados,

Não consigo excluir essa caixa do meu PDF, Consigo editar tudo menos excluir.

Veja a figura:

 

Dear,

I can't delete this box from my PDF, I can edit everything except delete.

See a picture

 

 

 

This topic has been closed for replies.

2 replies

Amal.
Legend
October 5, 2023

Hi @Jockey32714567goy3 

 

++ Adding to the discussion

 

Have you created this PDF form or have you got it from a different user?

 

Please share the PDF file in question so that we can check it on our end.

 

Also, make sure you have the recent version 23.06.20320 installed. Go to Help > Check for updates and reboot the computer once.

 

Let us know how it goes.

 

~Amal

Participant
October 10, 2023

Hello,

This PDF was from another user.
The version is 23.06.20320.

Attached is the PDF.

Amal.
Legend
October 13, 2023

Hi there

 

Thanks for sharing the PDF file, i checked the file at my end and was able to select and deselect the check box.

 

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-default/td-p/4792082

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

If it still doesn't work, please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the direct link
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Let us know how it goes.

 

Regards
Amal

 

 

 

Abambo
Community Expert
Community Expert
October 5, 2023

Where is that checkbox?

ABAMBO | Hard- and Software Engineer | Photographer